Hotel Executive Housekeeper - Lead Team, Budget & Quality

Boustead Weld Quay Sdn Bhd (Royale Chulan Penang Hotel); Penang; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Medical Duty Meals

Staff Rate at Sister Properties

Train

Job summary

Royale Chulan Penang Hotel is seeking an Executive Housekeeper to lead and supervise the housekeeping team, ensuring top cleanliness and guest satisfaction in all areas.

You will manage scheduling, training, budgeting, and inventory, while enforcing safety standards and collaborating with maintenance and front desk to deliver seamless service. This role requires strong leadership and organizational skills in a busy hotel environment.

Qualifications

• Proven experience in a housekeeping management role, ideally in a hospitality setting.
• Strong leadership and interpersonal skills to effectively manage a diverse team.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.
• Familiarity with budgeting and inventory management systems.

Responsibilities

• Recruit, train, and supervise housekeeping personnel.
• Schedule staff shifts for optimal coverage.
• Conduct regular performance evaluations and feedback.
• Uphold cleaning standards for guest rooms and public areas.
• Inspect facilities to ensure cleanliness and safety.
• Address guest complaints promptly.
• Maintain inventory of cleaning supplies and equipment.
• Order supplies within budget.
• Audit supplies and equipment to prevent shortages.
• Assist in preparing the housekeeping budget and monitor expenses.
• Identify areas for cost savings while maintaining service quality.
• Ensure health and safety regulations, including chemical handling.
• Train staff on safe work practices and emergency procedures.
• Collaborate with maintenance and front desk for seamless service.
• Attend departmental meetings and contribute to operations.

Skills

Housekeeping management

Leadership

Organizational skills

Budgeting experience

Job description

Royale Chulan Penang Hotel is seeking an Executive Housekeeper to lead and supervise the housekeeping team, ensuring top cleanliness and guest satisfaction in all areas.

You will manage scheduling, training, budgeting, and inventory, while enforcing safety standards and collaborating with maintenance and front desk to deliver seamless service. This role requires strong leadership and organizational skills in a busy hotel environment.