Executive Housekeeper

Boustead Weld Quay Sdn Bhd (Royale Chulan Penang Hotel); Penang; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Medical Duty Meals

Staff Rate at Sister Properties

Train

Job summary

Royale Chulan Penang Hotel is seeking an Executive Housekeeper to lead and supervise the housekeeping team, ensuring top cleanliness and guest satisfaction in all areas.

You will manage scheduling, training, budgeting, and inventory, while enforcing safety standards and collaborating with maintenance and front desk to deliver seamless service. This role requires strong leadership and organizational skills in a busy hotel environment.

Qualifications

• Proven experience in a housekeeping management role, ideally in a hospitality setting.
• Strong leadership and interpersonal skills to effectively manage a diverse team.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.
• Familiarity with budgeting and inventory management systems.

Responsibilities

• Recruit, train, and supervise housekeeping personnel.
• Schedule staff shifts for optimal coverage.
• Conduct regular performance evaluations and feedback.
• Uphold cleaning standards for guest rooms and public areas.
• Inspect facilities to ensure cleanliness and safety.
• Address guest complaints promptly.
• Maintain inventory of cleaning supplies and equipment.
• Order supplies within budget.
• Audit supplies and equipment to prevent shortages.
• Assist in preparing the housekeeping budget and monitor expenses.
• Identify areas for cost savings while maintaining service quality.
• Ensure health and safety regulations, including chemical handling.
• Train staff on safe work practices and emergency procedures.
• Collaborate with maintenance and front desk for seamless service.
• Attend departmental meetings and contribute to operations.

Skills

Housekeeping management

Leadership

Organizational skills

Budgeting experience

Job description

Recruit, train, and supervise housekeeping personnel.

Schedule staff shifts to ensure optimal coverage and efficiency.

Conduct regular performance evaluations and provide feedback for improvement.

Quality Control:

Implement and uphold cleaning standards for guest rooms and public areas.

Perform routine inspections to ensure compliance with established cleanliness and safety protocols.

Address guest complaints regarding housekeeping services promptly and effectively.

Inventory Management:

Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels.

Order supplies as needed while adhering to budgetary constraints.

Conduct regular audits of supplies and equipment to prevent shortages and maintain quality.

Budgeting and Cost Control:

Assist in preparing the housekeeping department budget and monitor expenses.

Identify areas for cost savings while maintaining service quality.

Health and Safety Compliance:

Ensure adherence to health and safety regulations, including proper handling of cleaning chemicals and waste disposal.

Train staff on safe work practices and emergency procedures.

Work closely with other departments, such as maintenance and front desk, to ensure seamless service delivery.

Participate in departmental meetings and contribute to overall hotel operations.

Skills and Qualifications:

Proven experience in a housekeeping management role, ideally in a hospitality setting.

Strong leadership and interpersonal skills to effectively manage a diverse team.

Excellent organizational skills and attention to detail.

Ability to handle multiple tasks and prioritize effectively.

Familiarity with budgeting and inventory management systems.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?


• What's your expected monthly basic salary?


• How many years' experience do you have as an Executive Housekeeper?


• Which of the following types of qualifications do you have?


• Have you worked in a role where you were responsible for budget management & forecasting?

Hotel & Accommodation Services 51-100 employees

Nestled in the heart of historic George Town, Royale Chulan Penang offers you the best of both worlds - the charming history of days gone by alongside modern luxury and friendly service. Overlooking the Marina bay, The Royale Bintang Penang creates history for being one of its kind on the island.

At the hotel's doorstep lies the historic city of George Town, which was inducted into the UNESCO World Heritage List of Cities and Sites in 2008.

The hotel is also strategically located in the city's financial district with government offices as well as business, dining, retail and entertainment outlets just a short driving distance away.

Explore at your leisure. The unique historical and architectural buildings steeped in British Colonial style blends together with the modern and multi ethnic heritage of the people who call Penang \"home\".

Visit us at www.royalechulan-penang.com

Nestled in the heart of historic George Town, Royale Chulan Penang offers you the best of both worlds - the charming history of days gone by alongside modern luxury and friendly service. Overlooking the Marina bay, The Royale Bintang Penang creates history for being one of its kind on the island.

At the hotel's doorstep lies the historic city of George Town, which was inducted into the UNESCO World Heritage List of Cities and Sites in 2008.

The hotel is also strategically located in the city's financial district with government offices as well as business, dining, retail and entertainment outlets just a short driving distance away.

Explore at your leisure. The unique historical and architectural buildings steeped in British Colonial style blends together with the modern and multi ethnic heritage of the people who call Penang \"home\".

Visit us at www.royalechulan-penang.com

Perks and benefits

• Medical Duty Meals


• Staff Rate at Sister Properties


• Train

What can I earn as an Executive Housekeeper