HOTEL/AIRBNB MANAGEMENT

GREEN PINE PROPERTY SDN BHD; Penang; On-site; MYR 56,000 - 89,000; Full time

Job summary

GREEN PINE PROPERTY SDN BHD in Penang seeks an experienced property operations coordinator to manage daily Airbnb listings. You will oversee check-in/out, housekeeping, maintenance, and guest communications to ensure smooth stays.

You will coordinate with cleaners, contractors, suppliers, and service providers, supervise renovations, and assist in interior design and setup to meet the property's design concept.

Qualifications

• Experience in hospitality operations and guest services.

Responsibilities

• Oversee daily Airbnb operations and guest experiences.
• Coordinate check-in/check-out, housekeeping, maintenance, and guest enquiries.
• Monitor property conditions to ensure units are ready for guests.
• Resolve guest enquiries and follow up on operational issues.
• Coordinate with cleaners, maintenance workers, contractors, suppliers, and service providers.
• Assist in monitoring renovation and property improvement projects.
• Conduct site visits to supervise renovation progress and ensure timelines.
• Assist in planning interior design, furniture selection, decoration, and property setup.
• Ensure the overall design, furniture arrangement, and decoration meet the required standard and concept.
• Source and purchase suitable furniture, appliances, decorations, and other necessary items for the properties.

Job description

Manage and oversee the daily operations of Airbnb properties

Coordinate guest check-in, check-out, housekeeping, maintenance, and other operational matters

Monitor property conditions and ensure all units are well maintained and ready for guests

Handle and follow up on guests' enquiries, requests, and operational issues

Coordinate with cleaners, maintenance workers, contractors, suppliers, and other service providers

Assist in monitoring renovation and property improvement projects

Conduct site visits to supervise renovation progress and ensure work is completed according to requirements and timeline

Assist in planning and coordinating interior design, furniture selection, decoration, and property setup

Ensure the overall design, furniture arrangement, and decoration meet the required standard and concept

Source and purchase suitable furniture, appliances, decorations, and other necessary items for the properties