Hostel Supervisor / Warden (Worker Accommodation)

swaslink resources sdn bhd; Kajang; On-site; MYR 20,000 - 29,000; Full time

Benefits offered by this job

EPF & SOCSO

Medical Leave

Friendly environment

Training & growth

Job summary

Swaslink Resources Sdn Bhd, based in Kajang, Selangor, is seeking a dedicated Hostel Supervisor / Warden. You will manage day-to-day hostel operations, ensure residents have a safe and comfortable stay, and act as the main point of contact for enquiries and issues.

Ideal candidates bring trustworthy, people-focused communications and the ability to work independently. Training will be provided for suitable applicants to join a supportive team committed to safe living conditions.

Qualifications

• Experience as hostel warden or in a similar role is an advantage.
• Training will be provided for suitable candidates.
• Basic communication and people skills are required.

Responsibilities

• Oversee day-to-day hostel operations and safety.
• Enforce hostel rules and resolve resident issues fairly.
• Conduct routine inspections to keep rooms and common areas clean and safe.
• Report maintenance needs and follow up until completion.
• Be the main contact for residents’ enquiries and daily needs.
• Monitor security and manage visitor access; respond to incidents.
• Maintain resident records and incident reports.
• Coordinate with management, contractors, and service providers.
• Ensure compliance with company policies and government requirements.
• Assist new residents with check-in and orientation.

Skills

Microsoft Office

Job description

We are a trusted hostel management company based in Kajang, Selangor, providing accommodation and management services for workers across Malaysia.

Swaslink Resources Sdn Bhd is the first hostel management company in Malaysia to be certified under the PPKP programme by the Ministry of Human Resources and NIOSH, showing our commitment to providing safe and quality accommodation for workers.

At Swaslink Resources Sdn Bhd, we believe every job deserves respect, and every employee deserves a safe and comfortable place to stay.

What You\'ll Be Doing

As a Hostel Supervisor / Warden, you\'ll be responsible for the day-to-day management of one of our hostel locations, solving daily issues and ensuring residents have a safe, clean and comfortable place to stay.

Job Scope:

Looking after the overall condition and daily operations of the hostel.

Making sure hostel rules are followed and resolving issues between residents fairly.

Conducting routine hostel inspections to ensure rooms and common areas are clean, safe and well maintained.

Reporting maintenance or repair issues and following up until completed.

Being the main contact person for residents\' enquiries, complaints and daily needs.

Monitoring hostel security, visitor access and responding to any incidents when needed.

Keeping resident records, incident reports and hostel documentation up to date.

Working closely with management, contractors and service providers to keep the hostel running smoothly.

Ensuring the hostel complies with company policies and government requirements.

Helping new residents check in, settle down and understand hostel rules.

We\'re Looking For Someone Who Is

Responsible and trustworthy.

Friendly and able to communicate well with people from different backgrounds.

Able to solve problems calmly and make good decisions.

Willing to work independently and take ownership of the hostel.

Basic knowledge of Microsoft Office (Word & Excel) is an advantage.

Experience as a hostel warden, site supervisor, security supervisor, property caretaker or similar role is an advantage, but training will be provided for suitable candidates.

Why Join Swaslink Resources Sdn Bhd?

EPF & SOCSO

Medical Leave

Friendly and supportive working environment

Training and career growth opportunities

Opportunity to make a real difference in improving workers\' living conditions