HNW Client Relations Manager – Malaysia (CMSRL Sponsorship)

Moomoo MY; Kuala Lumpur; Sur place; MYR 67 000 - 100 000; Plein temps

Avantages offerts par ce poste

Monthly salary package includes basic,

Commission and shift allowance (if any

CMSRL Exam Sponsorship

Career Development Opportunities in FX

Company Team Building & Bonding

Free-Flow Pantry Snacks & Drinks

Dynamic, Multinational Working Enviro

Résumé du poste

Moomoo is seeking a Client Relations Specialist in Kuala Lumpur to support HNW and high-value clients across U.S. and Malaysian stocks, options, and other assets.

You will provide trading guidance, platform usage support, and daily trading assistance while building trusted relationships to meet KPI targets. You will collaborate with in-country and regional stakeholders, participate in client events, and leverage AI tools to enhance productivity and client engagement.

Qualifications

• Bachelor's degree or higher in finance, accounting, economics, business, marketing, or related fields.
• 1–3 years in financial institutions with familiarity with industry competitors and strong risk awareness and compliance mindset.
• Experience in trading U.S. stocks, options, and Malaysian stocks; familiarity with Moomoo products.
• CMSRL for Dealing in Securities (Module 6 & 7) or commitment to obtain after joining.
• Strong communication, teamwork mindset, and execution ability.
• Bumiputera candidates are encouraged to apply.
• Good command of English and Malay; Chinese is an added advantage.

Responsabilités

• Provide comprehensive support and communication to clients based on their trading needs in U.S. stocks, Malaysian stocks, options, and other asset classes offered by Moomoo.
• Proactively explore client potential by leveraging market insights, product offerings, rewards, and services.
• Utilize various communication methods to achieve periodic client communication and KYC objectives.
• Drive asset growth, revenue growth, trading activity, and fund retention in clients' Moomoo accounts.
• Adapt and optimize sales scripts and SOPs based on diverse client needs.
• Actively collaborate with internal stakeholders to ensure client service quality and KPI achievement.
• Participate in client events and assist in duties as needed.
• Learn and leverage AI tools to enhance productivity and efficiency in customer service and product promotion.

Connaissances

Communication

Team collaboration

Execution ability

Formation

Bachelor's degree or higher in finance, accounting, economics, business, marketing, or related fields

Description du poste

Moomoo is seeking a Client Relations Specialist in Kuala Lumpur to support HNW and high-value clients across U.S. and Malaysian stocks, options, and other assets.

You will provide trading guidance, platform usage support, and daily trading assistance while building trusted relationships to meet KPI targets. You will collaborate with in-country and regional stakeholders, participate in client events, and leverage AI tools to enhance productivity and client engagement.