Malaysia Market Client Relations Manager - Trading

moomoo; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

13-Month Salary (Contractual Bonus)

Monthly salary with basic + commission

SIE exam sponsorship during probation

Career development opportunities

Dynamic, multinational environment

Job summary

moomoo is seeking a Client Relations Specialist in Kuala Lumpur to support High Net Worth clients across U.S. and Malaysian stocks, options, and other assets.

You will tailor trading guidance, platform usage help, and relationship-building to meet KPIs and drive client satisfaction. The role emphasizes collaboration with in-country and regional teams, ongoing learning of product capabilities, and potential involvement in client events.

Qualifications

• Bachelor’s degree or higher in finance, accounting, economics, business, marketing, or related fields preferred.
• At least 1–3 years of relevant work experience in financial institutions such as banks or securities firms.
• Strong risk awareness and compliance mindset.
• CMSRL license for Dealing in Securities (Module 6 & 7) or willingness to obtain after joining.

Responsibilities

• Provide comprehensive support and communication to clients based on their trading needs (U.S. stocks, Malaysian stocks, options, and other asset classes).
• Drive asset growth, revenue growth, trading activity, and fund retention in clients’ Moomoo accounts.
• Collaborate with internal stakeholders to ensure quality client service and KPI achievement.
• Participate in client events and assist in related duties as needed.
• Learn and leverage AI tools to enhance productivity and guide users on platform tools.

Skills

Strong communication

Team collaboration

Execution ability

Risk awareness

Education

Bachelor’s degree or higher in finance/related fields

Job description

moomoo is seeking a Client Relations Specialist in Kuala Lumpur to support High Net Worth clients across U.S. and Malaysian stocks, options, and other assets.

You will tailor trading guidance, platform usage help, and relationship-building to meet KPIs and drive client satisfaction. The role emphasizes collaboration with in-country and regional teams, ongoing learning of product capabilities, and potential involvement in client events.