Healthcare Front Desk Associate — Patient Care & Admin

MEDIWIRA GROUP HOLDINGS SDN.BHD.; Shah Alam; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Training Provided

Friendly Working Environment

Opportunities for promotion

EPF, SOCSO & EIS provided

Job summary

MEDIWIRA GROUP HOLDINGS SDN.BHD. invites applications for a Receptionist at our Shah Alam clinic to warmly welcome patients, manage registrations and follow-ups, and maintain a smooth front-desk operation.

You will coordinate with dentists and clinic staff, handle calls and WhatsApp inquiries, process payments, keep records up to date, and support daily administrative tasks in a friendly team. Fresh graduates are welcome; strong communication and basic computer skills required; clinic hours 9:00

Qualifications

• Fresh graduates and candidates with no experience are encouraged to apply.
• Experience in customer service, reception, or healthcare settings is an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.
• Responsible, organized, and able to multitask.
• Positive attitude, willing to learn, and able to work as part of a team.

Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Manage patient appointments, registrations, and follow-ups.
• Answer incoming phone calls and respond to WhatsApp inquiries.
• Handle patient records and ensure information is updated accurately.
• Process payments and issue receipts.
• Coordinate with dentists and clinic staff to ensure smooth daily operations.
• Assist with administrative and operational tasks as assigned by management.
• Maintain a clean, organized, and welcoming reception area.

Job description

MEDIWIRA GROUP HOLDINGS SDN.BHD. invites applications for a Receptionist at our Shah Alam clinic to warmly welcome patients, manage registrations and follow-ups, and maintain a smooth front-desk operation.

You will coordinate with dentists and clinic staff, handle calls and WhatsApp inquiries, process payments, keep records up to date, and support daily administrative tasks in a friendly team. Fresh graduates are welcome; strong communication and basic computer skills required; clinic hours 9:00