Patient Care Front Desk Specialist

MEDIWIRA GROUP HOLDINGS SDN.BHD.; Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

MEDIWIRA GROUP HOLDINGS SDN.BHD. is seeking a friendly front desk receptionist to support daily clinic operations in Kuala Lumpur. You will greet patients, manage appointments, and handle registrations with care and accuracy.

You will answer calls and respond to messages, maintain patient records, process payments, and collaborate with dentists and staff to ensure smooth service delivery. Fresh graduates are welcome to apply.

Qualifications

• Fresh graduates and candidates with no experience are encouraged to apply.
• Experience in customer service, reception, or healthcare settings is an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.
• Responsible, organized, and able to multitask.
• Positive attitude, willing to learn, and able to work as part of a team.

Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Manage patient appointments, registrations, and follow-ups.
• Answer incoming phone calls and respond to WhatsApp inquiries.
• Handle patient records and ensure information is updated accurately.
• Process payments and issue receipts.
• Coordinate with dentists and clinic staff to ensure smooth daily operations.
• Assist with administrative and operational tasks as assigned by management.
• Maintain a clean, organized, and welcoming reception area.

Skills

Customer service

Reception

Healthcare

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MEDIWIRA GROUP HOLDINGS SDN.BHD. is seeking a friendly front desk receptionist to support daily clinic operations in Kuala Lumpur. You will greet patients, manage appointments, and handle registrations with care and accuracy.

You will answer calls and respond to messages, maintain patient records, process payments, and collaborate with dentists and staff to ensure smooth service delivery. Fresh graduates are welcome to apply.