Healthcare Events & Process Optimization Lead (Malaysia)

Takeda Malaysia Sdn Bhd; Selangor; On-site; MYR 90,000 - 130,000; Full time

Job summary

Takeda Malaysia Sdn Bhd is seeking an experienced events operations professional to lead and coordinate Malaysia LOC event management activities, ensuring alignment with Takeda policies, SOPs and compliance across defined priority events and business initiatives.

You will collaborate with Commercial, Medical, Access, Compliance, Finance and Procurement, forecast event volume, support field teams, and drive continuous improvement through data, digital tools and AI-enabled solutions.

Qualifications

• Relevant degree in business, life sciences, healthcare administration, or related field.
• Experience in pharmaceutical or healthcare event management.
• Working knowledge of compliance requirements, SOP-driven processes, vendor coordination, budget tracking, and documentation standards.
• Demonstrates Takeda's six culture pillars: Patient-Centric, People-Minded, Respectful & Collaborative, Decision Effectiveness, Performance Culture and Enterprise Orientation.

Responsibilities

• Forecast event volume and operational requirements with cross-functional stakeholders.
• Coordinate event planning and execution support for field teams.
• Lead operational coordination of priority event initiatives, including vaccination campaigns with healthcare establishments.
• Provide operational guidance for defined LOC business processes, including TPRM and other SOP-driven processes.
• Ensure event and business-process activities comply with laws, policies, SOPs, and documentation requirements.
• Establish end-to-end processes, roles and responsibilities between events and LOC teams.
• Monitor workload and seasonality; advise on resource deployment within the operating model.
• Serve as a subject-matter resource for event management and processes; help stakeholders adopt consistent ways of working.
• Use data and operational metrics to monitor delivery, identify bottlenecks, and drive improvements in productivity and stakeholder experience.

Skills

Stakeholder management

Planning

Prioritization

Problem-solving

Communication

Education

Relevant degree in business or life sciences or healthcare administration

Job description

Takeda Malaysia Sdn Bhd is seeking an experienced events operations professional to lead and coordinate Malaysia LOC event management activities, ensuring alignment with Takeda policies, SOPs and compliance across defined priority events and business initiatives.

You will collaborate with Commercial, Medical, Access, Compliance, Finance and Procurement, forecast event volume, support field teams, and drive continuous improvement through data, digital tools and AI-enabled solutions.