Senior Events & Operations Manager

Takeda Pharmaceutical Co.; Petaling Jaya; In loco; MYR 100.000 - 140.000; Tempo pieno

Descrizione del lavoro

Takeda Malaysia is seeking an experienced Operations Professional to lead and coordinate event management operations for the Malaysia LOC, ensuring activities align with Takeda policies, SOPs and compliance. You will support defined business processes including TOMEs, Product Detailing and TPRM, guiding stakeholders on process requirements and consistent ways of working.

In this role, you will coordinate event-related resources, manage seasonality, and drive continuous improvement through data,

Competenze

• Bachelor's degree in business, life sciences, healthcare administration, or related field.
• Experience in pharmaceutical/healthcare event management or related operations support.
• Working knowledge of compliance requirements, SOP-driven processes, and documentation standards.

Mansioni

• Forecast event volume, timing, and operational requirements across the fiscal year.
• Coordinate event planning and execution support for field teams with required documentation and compliance checkpoints.
• Lead operational coordination of priority event initiatives, including campaigns with healthcare establishments.
• Provide operational guidance for defined LOC business processes (e.g., TPRM) and SOP-driven tasks.
• Ensure activities comply with laws, Takeda policies, SOPs and documentation standards.
• Establish end-to-end processes and responsibilities between events and LOC teams.
• Monitor workload, seasonality, and resource deployment within the operating model.
• Act as SME for event management and assigned processes; help stakeholders adopt consistent practices.
• Use data and metrics to monitor delivery, establish baselines, identify bottlenecks, and drive improvements.
• Drive continuous improvement by simplifying steps, standardizing requirements, and leveraging digital/AI tools where relevant.

Conoscenze

Event management

Stakeholder management

Compliance

Vendor coordination

Process improvement

Data analytics

Formazione

Business degree

Healthcare/Life sciences background

Descrizione del lavoro

Takeda Malaysia is seeking an experienced Operations Professional to lead and coordinate event management operations for the Malaysia LOC, ensuring activities align with Takeda policies, SOPs and compliance. You will support defined business processes including TOMEs, Product Detailing and TPRM, guiding stakeholders on process requirements and consistent ways of working.

In this role, you will coordinate event-related resources, manage seasonality, and drive continuous improvement through data,