Healthcare Diagnostics Service Engineer

Siemens Healthineers AG; George Town; Sur place; MYR 60 000 - 100 000; Plein temps

Résumé du poste

Siemens Healthineers in Malaysia is seeking a Customer Service Engineer for Diagnostics to perform technical service tasks across PM, upgrades, installations and repairs. You will coordinate with the Customer Care Centre, management and the sales/technical teams, ensuring accurate reporting and timely updates on job status.

The role requires a engineering degree, 3+ years of service/maintenance/installation experience in Laboratory Diagnostics, and strong communication with a customer-centric

Qualifications

• Diploma or bachelor’s degree in engineering (Bioengineering/Biomedical), Electrical/Electronic, IT or equivalent.
• Minimum 3+ years of experience.
• Experience in service, maintenance and/or installation activities in Laboratory Diagnostics (LD).
• Excellent communication skills and ability to build relationships with customers and internal teams.
• Proficient in English, both written and spoken.

Responsabilités

• Fulfill customer needs for Preventive Maintenance (PM), updates/upgrades, corrective service, installations, proactive services and/or workshop repairs per contract obligations.
• Timely complete Service Reports and coordinate with CCC, management, Sales, Marketing and technical service teams.
• Comply with EH&S policies and escalation procedures; address customer requests and feedback with relevant departments.
• Maintain knowledge of safety instructions and participate in training and self-learning.

Connaissances

Strong communicator

English proficiency

Formation

Diploma or Bachelor's in Engineering

Description du poste

Siemens Healthineers in Malaysia is seeking a Customer Service Engineer for Diagnostics to perform technical service tasks across PM, upgrades, installations and repairs. You will coordinate with the Customer Care Centre, management and the sales/technical teams, ensuring accurate reporting and timely updates on job status.

The role requires a engineering degree, 3+ years of service/maintenance/installation experience in Laboratory Diagnostics, and strong communication with a customer-centric