Biomedical Field Service Engineer – On-Site Diagnostics

NEOSCIENCE SDN. BHD.; Petaling Jaya; On-site; MYR 36,000 - 72,000; Full time

Job summary

NEOSCIENCE SDN. BHD. is seeking a diligent Field Service Engineer (Biomedical Engineering) to install, calibrate and maintain biomedical devices at healthcare facilities across Malaysia.

You will diagnose issues, perform repairs, document service activity and ensure compliance with ISO 17025 and other regulatory standards while delivering excellent customer support. Responsibilities include preventive maintenance, on-site troubleshooting, warehouse duties, and collaboration with internal teams.

Qualifications

• Bachelor’s degree in Biomedical Engineering or related field.
• Proven experience in field service, technical support or related roles.
• Strong technical troubleshooting and problem solving skills.
• Familiarity with ISO 17025 standards and its application.
• Ability to work independently and manage time effectively.
• Excellent communication and customer service skills.
• Must have own transport and willing to travel extensively within Malaysia.

Responsibilities

• Installation, calibration, and setup of biomedical equipment at healthcare facilities.
• Perform preventive maintenance according to manufacturer guidelines and regulatory requirements.
• Troubleshoot and repair biomedical equipment; identify root causes and implement corrective actions.
• Ensure quality assurance and compliance with MDA, ISO, and GDPMD where applicable.
• Keep detailed service logs, reports, and equipment information.

Skills

Bachelor’s degree in Biomedical Eng.

Field service experience

Troubleshooting skills

ISO 17025 familiarity

Independent work capability

Communication and customer service

Willingness to travel within Malaysia

Education

Bachelor’s degree in Biomedical Engineering

Job description

NEOSCIENCE SDN. BHD. is seeking a diligent Field Service Engineer (Biomedical Engineering) to install, calibrate and maintain biomedical devices at healthcare facilities across Malaysia.

You will diagnose issues, perform repairs, document service activity and ensure compliance with ISO 17025 and other regulatory standards while delivering excellent customer support. Responsibilities include preventive maintenance, on-site troubleshooting, warehouse duties, and collaboration with internal teams.