Field Service Engineer - Medical Diagnostics

MKS Medic Sdn Bhd; Kuala Lumpur; Hybrid; MYR 56,000 - 100,000; Full time

Job summary

MKS Medic Sdn Bhd is seeking a Service Engineer to install, commission, maintain and repair medical diagnostic equipment. The role includes on-site and remote technical support to hospitals and healthcare customers, ensuring reliability, safety and minimal downtime.

Responsibilities cover installation, PM, troubleshooting, service calls, documentation and coordination with internal teams. Travel to customer sites is required as needed.

Qualifications

• Diploma/Degree in Biomedical Engineering, Electrical & Electronic Engineering or related technical field.
• Good troubleshooting and problem-solving skills.
• Knowledge of medical/diagnostic equipment is an advantage.
• Fresh graduates with the appropriate technical background may be considered.
• Willing to travel for customer-site visits.

Responsibilities

• Install and commission medical diagnostic equipment at customer sites.
• Conduct preventive maintenance and corrective maintenance.
• Troubleshoot and diagnose hardware and software-related issues.
• Attend customer service calls and perform on-site interventions.
• Repair and maintain medical equipment to ensure proper operation.
• Provide technical support and basic user guidance to healthcare professionals.
• Prepare and maintain accurate service reports and documentation.
• Travel to customer sites when required.
• Work independently while coordinating with Sales, Clinical Application and other internal teams.

Skills

Troubleshooting

Problem solving

Communication

Travel readiness

Independent worker

Education

Biomedical Engineering

Electrical & Electronic Engineering

Job description

MKS Medic Sdn Bhd is seeking a Service Engineer to install, commission, maintain and repair medical diagnostic equipment. The role includes on-site and remote technical support to hospitals and healthcare customers, ensuring reliability, safety and minimal downtime.

Responsibilities cover installation, PM, troubleshooting, service calls, documentation and coordination with internal teams. Travel to customer sites is required as needed.