Healthcare Billing & Operations Coordinator

KPJ Healthcare Berhad

Kuala Lumpur

On-site

MYR 42,000 - 54,000

Full time

14 days+

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Job summary

KPJ Healthcare Berhad is seeking an accounts payable professional in Kuala Lumpur to manage patient billing and guarantees. You will generate receipts, enter charges into HITs, and ensure entitlements under guaranteed letters are accurate.

You will also handle deposits, patient queries, and support the credit controller unit. The role requires an SPM or equivalent, with at least one year in accounts payable and strong attention to detail.

Qualifications

SPM holder or equivalent work experience.
One year's experience in accounts payable management.
Strong analytical and numerical skills.
Ability to communicate clearly and follow procedures.

Responsibilities

To generate receipt for collection received from patient.
To key-in all charges into HITs system using discharge slip, prescription slip and medication chart.
To finalize the bill and check the entitlements of patients who cover under guaranteed letter.
To send discharged insurance form to consultant complete.
To assist the registration counter on the validity and coverage of existing guaranteed letter.
To keep informing the Outpatient Service Staff on the status of the Guarantee Letter, coverage or patient medical entitlement and new debtor code.
To entertain calls from companies and patients requesting for example the itemized bills.
To file and save the documents in proper manner.
To assist the credit controller unit whenever there is any requirement needed.
To input remark of patient validity of GL into patient detail.
To issue and monitor the issuance of guaranteed letters for referred cases.
To perform any other duties as and when required by the management.
Register inpatient, outpatient, daycare and accompany patient/relatives to the ward concerned.
Collect deposit upon admission and part payment from payment/relative, if any.
Print cycle bill (interim bill) and visit patient/relatives for topping up deposit
Attending patient/relative enquiry.
Relief cashier and MCO, if any
To promote, support and ensure patient understanding of Patient and Family Rights.