ASSISTANT, BUSINESS OPERATIONS

KPJ Sri Manjung Specialist Hospital; Malaysia; On-site; MYR 28,000 - 50,000; Full time

Job summary

KPJ Sri Manjung Specialist Hospital is seeking an accounts payable/billing clerk to manage patient billing processes and payments in a busy hospital setting. You will generate receipts, enter charges into the HITs system, and ensure accurate finalization of patient bills against entitlements.

Join our team to assist registration, monitor Guarantee Letters, handle patient inquiries, collect deposits on admission and support the credit control unit as needed.

Qualifications

• SPM holder or equivalent work experience.
• One year’s experience in accounts payable management.

Responsibilities

• Generate receipts for collections from patients.
• Key in charges from charged forms, discharge slips, prescription slips and medication charts into HITs system.
• Finalize patient bills and check entitlements under guaranteed letters.
• Submit discharged insurance forms to consultants.
• Assist registration counter on validity and coverage of guaranteed letters.
• Inform Outpatient Service Staff about Guarantee Letter status and new debtor codes.
• Handle patient and company inquiries for itemized bills.
• File and save documents properly.
• Assist credit controller unit as needed.
• Input remarks of patient validity of GL into patient details.
• Issue and monitor issuance of guaranteed letters for referrals.
• Register inpatient, outpatient, daycare and newborn admissions into HITS/KCIS.
• Accompany patients/relatives to wards.
• Collect deposits on admission and partial payments.
• Print interim bills and top up deposits.
• Attend to patient/relative enquiries.
• Relieve cashier and MCO as needed.
• Promote understanding of Patient and Family Rights.

Education

SPM holder

Job description

SUMMARY OF DUTIES

Responsible for preparing patient bills and collecting payment from patient. Register for admission and collection deposit. Participate in any activities of the organization when required to ensure effective and efficient management and the achievement of the targets and goals as set by the Accountant or Management.

MAIN DUTIES RESPONSIBILITIES

• 1.To generate receipt for collection received from patient.
• 2.To key-in all charges as per charged form, discharge slip, prescription slip and medication chart into HITs system.
• 3.To finalize the bill and check the entitlements of patients who cover under guaranteed letter.
• 4.To send discharged insurance form to consultant complete.
• 5.To assist the registration counter on the validity and coverage of existing guaranteed letter.
• 6.o keep informing the Outpatient Service Staff on the status of the Guarantee Letter, coverage or patient medical entitlement and new debtor code.
• 7.To entertain calls from companies and patients in requesting for example the itemized bills.
• 8.To file and save the documents in proper manner.
• 9.To assist the credit controller unit whenever there is any requirement needed.
• 10.To input remark of patient validity of GL into patient detail.
• 11.To issue and monitor the issuance of guaranteed letters for referred cases.
• 12.To perform any other duties as and when required by the management.
• 13.Register inpatient, outpatient, daycare and newborn admission into HITS/KCIS.
• 14.Accompany patient/relatives to the ward concerned.
• 15.Collect deposit upon admission and part payment from payment/relative, if any.
• 16.Print cycle bill (interim bill) and visit patient/relatives for topping up deposit
• 17.Attending patient/relative enquiry.
• 18.Relief cashier and MCO, if any
• 19.To promote, support and ensure patient understanding of Patient and Family Rights.

QUALIFICATIONS REQUIRED

SPM holder or equivalent work experience

EXPERIENCE REQUIRED

One years’ experience in accounts payable management. Have good common sense combined with the use of accurate and complete analysis of known information. Achievement oriented, self-starter, independent, high-degree self-motivation

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.