Health Screening Sales & Service Executive

Prinz Keponggi Sdn Bhd; Kuala Lumpur; In loco; MYR 39.000 - 56.000; Tempo pieno

Descrizione del lavoro

Prinz Klinik in Kuala Lumpur is seeking a results-driven sales and customer service specialist to manage inquiries from social media, promote health screening products, and close deals while upselling related services. The role requires collaboration with the team to hit monthly targets and seamless scheduling of patient appointments.

You will engage customers, respond to inquiries across online channels, and coordinate with clinicians to ensure timely, accurate support.

Competenze

• 1 year experience in any call center preferred.
• Fresh graduates encouraged to apply as training will be provided.
• Proficient in English and Mandarin (written and verbal).
• MS Office: Excel, Word & PowerPoint required.

Mansioni

• Handle sales inquiries via Facebook, Instagram and other social media; promote health screening products and close deals, with upselling of other products.
• Collaborate with team to achieve monthly sales targets.
• Capture leads from inquiries with name, contact, email and concerns; arrange appointments.
• Deliver positive customer service through online channels; respond to requests and anticipate needs.
• Coordinate with doctors and nurses to ensure customer requests and questions are handled promptly and properly.
• Assist in scheduling customers' appointments and sign-ups for products.
• Assist in resolving customer complaints tactfully.
• Perform other duties as assigned by supervisor and management.

Conoscenze

Customer service

English & Mandarin

MS Office

Sales oriented

Fresh graduates welcome

Formazione

Diploma/ Degree

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Prinz Klinik in Kuala Lumpur is seeking a results-driven sales and customer service specialist to manage inquiries from social media, promote health screening products, and close deals while upselling related services. The role requires collaboration with the team to hit monthly targets and seamless scheduling of patient appointments.

You will engage customers, respond to inquiries across online channels, and coordinate with clinicians to ensure timely, accurate support.