Guest Services Administrative Coordinator

Le Méridien Hotels & Resorts; Kuala Lumpur; On-site; MYR 24,000 - 42,000; Full time

Job summary

Le Méridien Kuala Lumpur is seeking an administrative professional to manage client inquiries, enter and retrieve data, and prepare business documents. The role emphasizes accurate data handling, confidentiality, and professional guest interactions in a hotel setting.

Responsibilities include welcoming guests, handling communications, and supporting multiple departments to ensure smooth operations. The position is full-time at our Kuala Lumpur location.

Qualifications

• Customer service orientation
• Clear communication skills
• Data entry and record keeping
• Familiarity with office software and databases

Responsibilities

• Serve as the point of contact for clients and respond to questions and requests by phone and email.
• Enter and retrieve information in computer databases to update records, reservations, and inquiries.
• Prepare letters, memos, and other documents using word processing, spreadsheets, databases, or presentation software.
• Transact information or documents using computer, mail, or facsimile, ensuring accuracy and completeness.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome guests, address service needs, and maintain professional appearance and etiquette.

Job description

Le Méridien Kuala Lumpur is seeking an administrative professional to manage client inquiries, enter and retrieve data, and prepare business documents. The role emphasizes accurate data handling, confidentiality, and professional guest interactions in a hotel setting.

Responsibilities include welcoming guests, handling communications, and supporting multiple departments to ensure smooth operations. The position is full-time at our Kuala Lumpur location.