Guest Room Lead, Housekeeping

Advanced Prestige Sdn Bhd (Sutera Harbour Resort); West Coast Division; On-site; MYR 3,000 - 4,200; Full time

Job summary

The Magellan Sutera Resort is seeking a Room Supervisor to lead daily housekeeping operations, ensuring pristine guest rooms and public areas aligned with the resort’s high standards. You will supervise a team of Room Attendants, provide training, and coordinate with maintenance to uphold exceptional guest experiences.

Ideal candidates have at least two years in housekeeping or a similar supervisory role, strong leadership and communication skills, and a detail-oriented, organized approach.

Qualifications

• Minimum 2 years of experience in a similar role or housekeeping operations.
• Strong leadership, interpersonal and communication skills.
• Detail-oriented, organized, and able to multitask in a fast-paced environment.
• Willing to work shifts, weekends, and public holidays.
• Positive attitude with a passion for delivering exceptional hospitality.

Responsibilities

• Supervise daily room cleaning operations to ensure guest rooms and public areas meet standards.
• Conduct regular room inspections, coordinate maintenance requests, and follow up on guest feedback.
• Train, guide, and motivate Room Attendants to maintain high performance and teamwork.
• Monitor inventory, linen usage and cleaning supplies for efficiency.
• Support the Assistant Housekeeper and Executive Housekeeper in achieving departmental goals.

Skills

Leadership

Communication

Interpersonal skills

Attention to detail

Team supervision

Job description

The Magellan Sutera Resort is seeking a Room Supervisor to lead daily housekeeping operations, ensuring pristine guest rooms and public areas aligned with the resort’s high standards. You will supervise a team of Room Attendants, provide training, and coordinate with maintenance to uphold exceptional guest experiences.

Ideal candidates have at least two years in housekeeping or a similar supervisory role, strong leadership and communication skills, and a detail-oriented, organized approach.