Guestroom Operations Supervisor

InterContinental Hotels Group; Kuala Lumpur; On-site; MYR 42,000 - 54,000; Full time

Job summary

InterContinental Hotels Group in Kuala Lumpur is seeking a dedicated Housekeeping Supervisor to oversee Room Attendants and maintain the resort's high standards of cleanliness and guest comfort.

You will coordinate daily schedules, enforce safety policies, liaise with engineering and florists, and coach colleagues to deliver exceptional service across all guest rooms and public spaces.

Responsibilities

• Oversee Room Attendants to ensure established cleanliness standards and teamwork.
• Inspect rooms and public areas for cleanliness and maintenance, coordinating with Engineering for repairs.
• Prepare weekly schedules and monitor performance to meet operational KPIs.

Job description

InterContinental Hotels Group in Kuala Lumpur is seeking a dedicated Housekeeping Supervisor to oversee Room Attendants and maintain the resort's high standards of cleanliness and guest comfort.

You will coordinate daily schedules, enforce safety policies, liaise with engineering and florists, and coach colleagues to deliver exceptional service across all guest rooms and public spaces.