Guest Experience & Service Maestro

Padi House Holdings Sdn Bhd; Cyberjaya; On-site; MYR 36,000 - 48,000; Full time

Benefits offered by this job

Salary package with allowances

Medical coverage

Sales incentives

Leave entitlement

Training & development

Job summary

Padi House Holdings Sdn Bhd invites energetic individuals to join as Customer Service & Upselling staff at our Cyberjaya outlet. You will greet guests, take orders, upsell daily specials, and ensure smooth dining experiences in a fast-paced environment.

Responsibilities include accurate POS entry, coordinating with kitchen, ensuring hygiene, handling take-away orders, and delivering friendly, proactive service. The role offers training, incentives, and opportunities to grow with our team.

Qualifications

• Excellent communication and customer service abilities.
• Ability to work in a fast-paced environment.
• Detail-oriented with proactive attitude.
• Flexible to work shifts, including weekends and holidays.
• Honest and accurate with payments.

Responsibilities

• Greet customers, present menus, and note special requests.
• Input orders into POS and coordinate with kitchen.
• Set tables and clean spaces between and after service.
• Maintain hygiene and assist with end-of-shift duties.
• Collaborate with team to ensure timely service and handle payments.

Skills

Communication skills

Interpersonal skills

Positive attitude

Teamwork

Multitasking

Tools

POS system

Job description

Padi House Holdings Sdn Bhd invites energetic individuals to join as Customer Service & Upselling staff at our Cyberjaya outlet. You will greet guests, take orders, upsell daily specials, and ensure smooth dining experiences in a fast-paced environment.

Responsibilities include accurate POS entry, coordinating with kitchen, ensuring hygiene, handling take-away orders, and delivering friendly, proactive service. The role offers training, incentives, and opportunities to grow with our team.