Guest Experience Specialist

DE ORATORE SDN BHD; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

DE ORATORE SDN BHD in Kuala Lumpur is seeking a customer-focused waiter to greet guests and take orders with accuracy. You will communicate orders to the kitchen, answer menu questions, and upsell additional items to enhance guest experience.

Ideal candidates are friendly, attentive, and capable of delivering prompt service while maintaining high standards of hospitality. This on-site role offers opportunities to learn the menu and promotions while ensuring guest satisfaction.

Qualifications

• Experience in hospitality or foodservice is preferred.
• Strong communication and guest-relations skills.
• Ability to suggest menu items and promotions clearly.

Responsibilities

• Greet and attend to guests with a positive, friendly attitude.
• Take guests' orders accurately and relay clearly to the kitchen.
• Answer questions about the menu and provide recommendations.
• Suggest additional items and promotions when appropriate.
• Serve food and beverages promptly and ensure accuracy.

Skills

Greet guests

Menu knowledge

Order accuracy

Upselling

Tools

POS system

Job description

DE ORATORE SDN BHD in Kuala Lumpur is seeking a customer-focused waiter to greet guests and take orders with accuracy. You will communicate orders to the kitchen, answer menu questions, and upsell additional items to enhance guest experience.

Ideal candidates are friendly, attentive, and capable of delivering prompt service while maintaining high standards of hospitality. This on-site role offers opportunities to learn the menu and promotions while ensuring guest satisfaction.