Guest Experience Sandwich Specialist

Pegacorn Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 33,000; Full time

Job summary

Subway in Kuala Lumpur, Malaysia is looking for a friendly team member to greet guests warmly, take accurate orders, and uphold food safety and sanitation standards while promoting menu items in a fast-paced setting.

You will operate the POS system, handle payments and refunds, balance the till, restock items, and complete light paperwork and online coursework. A well-groomed appearance, reliability, and teamwork are essential; training includes Sandwich Artistry 2 and Create Great Together.

Qualifications

• POS operations and ordering procedures.
• Uphold food safety and sanitation standards.
• Customer service excellence and guest interaction.
• Cash handling and transaction accuracy.
• Teamwork and cooperative work ethic.
• Physical stamina to stand and perform duties.
• Maintain clean, professional appearance per policy.
• Willingness to complete required training courses.

Responsibilities

• Greet guests warmly, take accurate orders, and provide a welcoming experience.
• Prepare and serve food products to Subway standards, ensuring quality, freshness, and safety.
• Operate the POS system to process orders, handle payments, and balance the till.
• Promote menu items, suggest promotions, and introduce new offers to customers.
• Monitor food temperatures, maintain proper storage, and restock items as needed.
• Follow all food handling, safety, sanitation, and operational procedures.
• Perform cleaning and housekeeping duties to maintain a safe, organized workspace.
• Safeguard company property, employee IDs, cash, and other assets during shifts.
• Keep supervisors informed of issues and take corrective action as needed.
• Assist team members during busy periods and contribute to a cooperative environment.
• Maintain professional appearance and grooming standards.
• Complete light paperwork and online coursework as required.

Skills

POS operations

Food safety

Customer service

Cash handling

Teamwork

Stamina

Uniform/dress code

Training readiness

Job description

Subway in Kuala Lumpur, Malaysia is looking for a friendly team member to greet guests warmly, take accurate orders, and uphold food safety and sanitation standards while promoting menu items in a fast-paced setting.

You will operate the POS system, handle payments and refunds, balance the till, restock items, and complete light paperwork and online coursework. A well-groomed appearance, reliability, and teamwork are essential; training includes Sandwich Artistry 2 and Create Great Together.