Guest Experience Sandwich Artist

Pegacorn Sdn Bhd; Kuala Lumpur; On-site; MYR 18,000 - 30,000; Full time

Job summary

Subway Malaysia in Kuala Lumpur is seeking a friendly crew member to greet guests, take accurate orders, and deliver a welcoming experience while upholding Subway standards.

You will prepare and serve food safely, operate the POS, promote menu items, monitor temperatures, keep the workspace clean, and complete required training such as Sandwich Artistry 2. This role requires good grooming, the ability to stand for 6–8 hours, and a team-focused attitude in a fast-paced environment.

Qualifications

• Ability to hear, read, understand, and follow instructions accurately.
• Proficient in POS operations and handling cash, QR, or credit card transactions.
• Able to maintain food safety, take temperatures accurately, and perform inventory checks.
• Well-groomed, in a clean uniform, and professional in appearance.

Responsibilities

• Greeting guests warmly, take accurate orders, and provide a welcoming experience.
• Prepare and serve food products according to Subway standards, ensuring quality, freshness, and safety.
• Operate the POS system to process orders, handle payments, and balance the till.
• Promote menu items, suggestively sell products, and introduce new promotions to customers.
• Monitor food temperatures, maintain proper storage, and restock items as needed.
• Follow all food handling, safety, sanitation, and operational procedures outlined in the Subway Operations Manual.
• Perform cleaning and housekeeping duties to maintain a safe, organized, and hygienic workspace.
• Safeguard company property, employee ID, cash, and other assets during your shift.
• Keep supervisors informed of any issues or unusual matters and take corrective action as needed.
• Assist team members during busy periods and contribute to a cooperative, positive work environment.
• Maintain professional appearance, grooming standards, and a favorable image of Subway always.
• Complete light paperwork and online coursework through University of Subway as required.

Skills

POS operations

Cash handling

Food safety

Customer service

Communication

Physical stamina

Job description

Subway Malaysia in Kuala Lumpur is seeking a friendly crew member to greet guests, take accurate orders, and deliver a welcoming experience while upholding Subway standards.

You will prepare and serve food safely, operate the POS, promote menu items, monitor temperatures, keep the workspace clean, and complete required training such as Sandwich Artistry 2. This role requires good grooming, the ability to stand for 6–8 hours, and a team-focused attitude in a fast-paced environment.