Customer-Centric Sandwich Artist — Fast-Paced Frontline Role

Pegacorn Sdn Bhd; Kluang; On-site; MYR 27,000 - 36,000; Full time

Job summary

Subway Sunway Kluang Mall in Malaysia is seeking a friendly Sandwich Artist to greet guests, take orders, and prepare food to Subway standards. You will operate the POS, promote items, ensure safety and cleanliness, and support a fast-paced team environment.

The role requires maintaining quality, attending training courses, and presenting a professional appearance while delivering excellent customer service in a busy setting.

Qualifications

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed appearance in a clean uniform.
• Physically able to stand, walk, bend, and lift up to 15 kg.
• Proficient in taking orders and handling POS transactions.
• Capable of maintaining food safety, temperatures, and inventory checks.
• Willingness to work in any restaurant area and complete training courses: Sandwich Artistry 2; Create Great Together.

Responsibilities

• Greet guests warmly, take accurate orders, and provide a welcoming experience.
• Prepare and serve food to Subway standards, ensuring quality and safety.
• Operate the POS system, handle payments, and balance till.
• Promote menu items and upsell promotions to customers.
• Monitor temperatures, maintain storage, and restock items as needed.
• Follow food handling, safety, sanitation, and operational procedures.
• Perform cleaning and housekeeping to maintain a safe, organized workspace.
• Safeguard company property, IDs, cash, and other assets during shifts.
• Keep supervisors informed of issues and take corrective actions.
• Assist team during busy periods and contribute to a cooperative work environment.
• Maintain professional appearance and Subway image.
• Complete light paperwork and online coursework through University of Subway as required.

Skills

Follow instructions

Grooming & appearance

Stamina & physical

Order taking

POS & payments

Food safety

Learning attitude

Sandwich artistry

Teamwork

Job description

Subway Sunway Kluang Mall in Malaysia is seeking a friendly Sandwich Artist to greet guests, take orders, and prepare food to Subway standards. You will operate the POS, promote items, ensure safety and cleanliness, and support a fast-paced team environment.

The role requires maintaining quality, attending training courses, and presenting a professional appearance while delivering excellent customer service in a busy setting.