Sandwich Artist (Subway Sunway Kluang Mall )

Pegacorn Sdn Bhd; Kluang; On-site; MYR 27,000 - 36,000; Full time

Job summary

Subway Sunway Kluang Mall in Malaysia is seeking a friendly Sandwich Artist to greet guests, take orders, and prepare food to Subway standards. You will operate the POS, promote items, ensure safety and cleanliness, and support a fast-paced team environment.

The role requires maintaining quality, attending training courses, and presenting a professional appearance while delivering excellent customer service in a busy setting.

Qualifications

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed appearance in a clean uniform.
• Physically able to stand, walk, bend, and lift up to 15 kg.
• Proficient in taking orders and handling POS transactions.
• Capable of maintaining food safety, temperatures, and inventory checks.
• Willingness to work in any restaurant area and complete training courses: Sandwich Artistry 2; Create Great Together.

Responsibilities

• Greet guests warmly, take accurate orders, and provide a welcoming experience.
• Prepare and serve food to Subway standards, ensuring quality and safety.
• Operate the POS system, handle payments, and balance till.
• Promote menu items and upsell promotions to customers.
• Monitor temperatures, maintain storage, and restock items as needed.
• Follow food handling, safety, sanitation, and operational procedures.
• Perform cleaning and housekeeping to maintain a safe, organized workspace.
• Safeguard company property, IDs, cash, and other assets during shifts.
• Keep supervisors informed of issues and take corrective actions.
• Assist team during busy periods and contribute to a cooperative work environment.
• Maintain professional appearance and Subway image.
• Complete light paperwork and online coursework through University of Subway as required.

Skills

Follow instructions

Grooming & appearance

Stamina & physical

Order taking

POS & payments

Food safety

Learning attitude

Sandwich artistry

Teamwork

Job description

Sandwich Artist (Subway Sunway Kluang Mall )

Provide a friendly and welcoming experience for guests by greeting and serving them warmly. Prepare and handle food safely and responsibly, promote food and beverage products, maintain food safety and sanitation standards, and complete light administrative tasks. Delivering exceptional customer service is a key focus of this role.

KEY RESPONSIBILITIES

• 1. Greeting guests warmly, take accurate orders, and provide a welcoming experience.
• 2. Prepare and serve food products according to Subway standards, ensuring quality, freshness, and safety.
• 3. Operate the POS system to process orders, handle payments, and balance the till.
• 4. Promote menu items, suggestively sell products, and introduce new promotions to customers.
• 5. Monitor food temperatures, maintain proper storage, and restock items as needed.
• 6. Follow all food handling, safety, sanitation, and operational procedures outlined in the Subway Operations Manual.
• 7. Perform cleaning and housekeeping duties to maintain a safe, organized, and hygienic workspace.
• 8. Safeguard company property, employee ID, cash, and other assets during your shift.
• 9. Keep supervisors informed of any issues or unusual matters and take corrective action as needed.
• 10.Assist team members during busy periods and contribute to a cooperative, positive work environment. 11.Maintain professional appearance, grooming standards, and a favorable image of Subway always.
• 12.Complete light paperwork and online coursework through University of Subway as required.

SKILL & QUALIFICATION STANDARDS

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed, in a clean uniform, and professional in appearance.
• Physically able to stand, walk, bend, lift (up to 15kg occasionally), and perform repetitive tasks during a 6–8 hour shift.
• Comfortable working in a busy, sometimes noisy environment, taking orders clearly and accurately.
• Proficient in POS operations and handling cash, QR, or credit card transactions.
• Able to maintain food safety, take temperatures accurately, and perform inventory checks.
• Willingness to work in any restaurant area as needed and complete assigned training courses:
• Sandwich Artistry 2
• Create Great Together

WORKING ENVIRONMENT

Fast-paced, customer-focused environment requiring teamwork, attention to detail, and adherence to operational standards