Guest Experience F&B Operations Lead

Park Hyatt Kuala Lumpur; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

Park Hyatt Kuala Lumpur is seeking a Food & Beverage Supervisor to assist in the efficient operation of the F&B department in line with Hyatt International's strategies and brand standards, while meeting guest and associate expectations. The F&B Supervisor will support the Outlet Manager in daily operations, ensuring services are managed efficiently and guest experiences are premier.

The role requires delivering courteous, professional, and flexible service while leading the team to create

Qualifications

• Malaysian Citizens or Permanent Residents only due to work permit restrictions.
• Degree or diploma in Hospitality/Tourism management preferred.
• Experience in hotel F&B operations preferred.
• Excellent communication, problem-solving, organizational and multitasking abilities required.

Responsibilities

• Assist in the efficient operation of the Food & Beverage department in line with Hyatt International's strategies and brand standards.
• Support the Outlet Manager in overseeing day-to-day operations of the outlet.
• Deliver courteous, professional, efficient, and flexible service at all times.
• Lead the team to create exceptional dining experiences and maintain high levels of guest satisfaction.

Skills

Communication

Problem-solving

Organization

Multitasking

Education

Degree in Hospitality/Tourism Management

Job description

Park Hyatt Kuala Lumpur is seeking a Food & Beverage Supervisor to assist in the efficient operation of the F&B department in line with Hyatt International's strategies and brand standards, while meeting guest and associate expectations. The F&B Supervisor will support the Outlet Manager in daily operations, ensuring services are managed efficiently and guest experiences are premier.

The role requires delivering courteous, professional, and flexible service while leading the team to create