Guest Experience Concierge - Dining & Reservations

Agensi Pekerjaan Jobs Kreate; Subang Jaya; On-site; MYR 28,000 - 36,000; Full time

Job summary

Agensi Pekerjaan Jobs Kreate in Selangor, Subang Jaya is seeking a hospitality team member to welcome guests, confirm reservations, and handle walk-in enquiries. You will assist with telephone bookings, record guest preferences, coordinate seating with the service team, and ensure the dining area, menus, and reception are clean and ready for service.

Knowledge of menus, daily specials, and upcoming venue activities is a plus; you will respond to guest requests professionally and escalate

Responsibilities

• Welcome guests, confirm reservations and manage walk-in enquiries.
• Handle telephone bookings and record guest preferences accurately.
• Coordinate seating with the service team to ensure tables are ready.
• Check the dining area, menus and reception station for cleanliness and readiness before service.
• Respond to guest requests and complaints professionally, escalating concerns when necessary.
• Maintain up-to-date knowledge of menus, daily specials and venue activities.

Job description

Agensi Pekerjaan Jobs Kreate in Selangor, Subang Jaya is seeking a hospitality team member to welcome guests, confirm reservations, and handle walk-in enquiries. You will assist with telephone bookings, record guest preferences, coordinate seating with the service team, and ensure the dining area, menus, and reception are clean and ready for service.

Knowledge of menus, daily specials, and upcoming venue activities is a plus; you will respond to guest requests professionally and escalate