Guest Experience Agent (Night & Day Shifts)

ROSA HOTEL SDN. BHD.; Malacca City; Vor Ort; MYR 28.000 - 39.000; Vollzeit

Zusammenfassung

ROSA HOTEL SDN. BHD. is seeking a Guest Service Assistant to warmly greet guests, assist with check-in and check-out, handle inquiries and requests professionally, and provide information about hotel facilities and local attractions.

You will coordinate with housekeeping and other departments to ensure guest satisfaction, answer calls and emails, maintain guest records, and help uphold service standards and hotel policies. Rotating shifts, including night shifts, are required.

Jobbeschreibung

ROSA HOTEL SDN. BHD. is seeking a Guest Service Assistant to warmly greet guests, assist with check-in and check-out, handle inquiries and requests professionally, and provide information about hotel facilities and local attractions.

You will coordinate with housekeeping and other departments to ensure guest satisfaction, answer calls and emails, maintain guest records, and help uphold service standards and hotel policies. Rotating shifts, including night shifts, are required.