Growth-Focused Sales Engineer – Managed Services

ITWin; Johor Bahru; On-site; MYR 78,000 - 156,000; Full time

Benefits offered by this job

Allowances and claims

On-the-job training & certification-op

Job summary

ITWin in Malaysia is seeking a Sales Engineer (Managed Services) to drive and develop the Managed Services sales business, including new customer acquisition, renewals, and recurring revenue opportunities. The role owns opportunities from prospecting to closure, coordinating with internal teams and translating customer needs into service value.

The ideal candidate has 3+ years in IT solution or managed services sales, strong ownership, and the ability to engage IT managers and decision makers.

Qualifications

• 3+ years in IT solution sales, managed services sales, or related fields.
• Strong ownership to generate leads, qualify opportunities, follow up, negotiate, and close.
• Good business acumen to identify pain points and build recurring revenue.
• Willingness to travel and have own transport.

Responsibilities

• Develop and execute sales activities to grow Managed Services, including new customers and renewals.
• Identify target customers and create opportunities through prospecting, referrals, and engagement.
• Build relationships with decision makers and position ITWin as a trusted MSP.
• Conduct discovery to understand priorities, challenges, and budget direction.
• Position offerings based on outcomes like reliability, coverage, cost predictability, and security.
• Own the sales cycle from lead generation to closure, including pricing and negotiation.
• Coordinate with pre-sales, technical, and delivery teams for scope and handover.
• Prepare quotations, proposals, and service scope with SLA details and renewal plans.
• Drive renewals and account growth by regular engagement and upsell opportunities.
• Maintain accurate activity records and management reporting.
• Provide market feedback on needs, demand, and pricing to improve offerings.

Skills

Lead generation

Opportunity qualification

Negotiation

Sales closing

Account management

Relationship building

Education

Diploma/Advanced Diploma/Bachelor’s Degree in Business/Marketing/IT/CS

Job description

ITWin in Malaysia is seeking a Sales Engineer (Managed Services) to drive and develop the Managed Services sales business, including new customer acquisition, renewals, and recurring revenue opportunities. The role owns opportunities from prospecting to closure, coordinating with internal teams and translating customer needs into service value.

The ideal candidate has 3+ years in IT solution or managed services sales, strong ownership, and the ability to engage IT managers and decision makers.