Growth-Driven SME Digital Banking Relationship Manager

YTL Digital Bank Berhad (Registration No. 202201037182 (1482879-P); Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Be part of a forward‑thinking digital

Work with cutting‑edge technology and

Flexible, inclusive, and growth‑orien

Contribute to reliable systems for SME

Collaborate with like‑minded team to a

Job summary

Ryt Bank, Malaysia's AI-powered digital bank, seeks a driven Business Banking Relationship Manager to acquire, manage and grow SME relationships through digital channels. You will collaborate with cross-functional teams to deliver tailored financial solutions and drive SME growth in a fast-paced, digital-first environment.

Role emphasizes independence, client engagement, and regulatory compliance as you promote the bank’s Business Banking products and monitor portfolio performance through CRM

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or related field.
• Minimum 1–2 years of experience in financial institutions, Fintech or Digital Banking.
• Strong understanding of SME financial needs and banking products/microfinancing.
• Familiarity with digital banking platforms and fintech solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and in a fast‑paced, digital‑first environment.

Responsibilities

• Identify and onboard new Business Banking clients through digital outreach, referrals, and partnerships.
• Manage a portfolio of Business Banking clients, ensuring high levels of satisfaction and retention.
• Conduct regular reviews to understand client needs and offer appropriate financial solutions.
• Promote the bank’s suite of Business Banking products.
• Utilize CRM and digital banking platforms to monitor client activity and engagement.
• Ensure all client interactions and transactions comply with regulatory and internal policies.
• Prepare regular reports on portfolio performance, client feedback, and market trends.

Skills

SME knowledge

Digital banking

Client relationship

Education

Bachelor's degree

Job description

Ryt Bank, Malaysia's AI-powered digital bank, seeks a driven Business Banking Relationship Manager to acquire, manage and grow SME relationships through digital channels. You will collaborate with cross-functional teams to deliver tailored financial solutions and drive SME growth in a fast-paced, digital-first environment.

Role emphasizes independence, client engagement, and regulatory compliance as you promote the bank’s Business Banking products and monitor portfolio performance through CRM