Graduate Business Analyst / Project Coordinator

Bitlab Digital; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Job summary

Bitlab Digital in Kuala Lumpur is seeking a motivated fresh graduate to join as an entry-level digital business analyst / project coordinator. You will work with clients, designers, and developers to understand business requirements and help document user stories and workflows.

You will participate in client discussions, workshops, and internal brainstorming, assisting in timelines, testing, and UAT; growth is encouraged in digital products, AI, and user experience.

Qualifications

• Degree in Business, IT, CS, Communications, or related field.
• Strong communications and interpersonal skills.
• Organised, detail-oriented and eager to learn.

Responsibilities

• Support project managers and senior team members in coordinating digital projects.
• Work closely with clients, designers, and developers to understand business requirements.
• Assist in gathering, documenting, and organising requirements, user stories, and workflows.
• Participate in client discussions, workshops, and internal brainstorming sessions.
• Help manage project timelines, task tracking, and follow-ups to ensure smooth delivery.
• Assist in preparing project documentation such as meeting notes, requirement documents, briefs, and test cases.
• Collaborate with UI/UX and engineering teams to ensure requirements are clearly understood.
• Support testing, UAT coordination, and issue tracking during project implementation.
• Learn and contribute to product planning, feature discussions, and digital solution improvements.
• Continuously learn about digital products, AI solutions, user experience, and emerging technologies

Skills

Communication

Interpersonal

Organised

Detail-oriented

Agile

Teamwork

UX basics

AI awareness

Education

Bachelor's degree in Business, IT, Computer Science, Communications, or related fields

Tools

Figma

ClickUp

Job description

Bitlab specialises in developing custom-built, complex portals, websites, mobile applications, cloud & AI solutions, and more. We pride ourselves on delivering innovative digital solutions that create real business impact for our clients across industries such as government, education, finance, and travel.

With a strong focus on flexibility, agility, and client-centricity, we are committed to transforming ideas into meaningful digital experiences.

Your Responsibilities

• Support project managers and senior team members in coordinating digital projects
• Work closely with clients, designers, and developers to understand business requirements
• Assist in gathering, documenting, and organising requirements, user stories, and workflows
• Participate in client discussions, workshops, and internal brainstorming sessions
• Help manage project timelines, task tracking, and follow-ups to ensure smooth delivery
• Assist in preparing project documentation such as meeting notes, requirement documents, briefs, and test cases
• Collaborate with UI/UX and engineering teams to ensure requirements are clearly understood
• Support testing, UAT coordination, and issue tracking during project implementation
• Learn and contribute to product planning, feature discussions, and digital solution improvements
• Continuously learn about digital products, AI solutions, user experience, and emerging technologies

Requirements

• Fresh graduates are encouraged to apply
• Degree in Business, IT, Computer Science, Communications, or related fields
• Strong communication and interpersonal skills
• Organised, detail-oriented, and eager to learn
• Passionate about digital products, technology, AI, and problem-solving
• Able to communicate ideas clearly and work collaboratively with different teams
• Comfortable working in a fast-paced and agile environment
• Basic understanding of websites, mobile apps, or digital products is a plus
• Internship or university project experience in digital products, software, or business analysis is an advantage
• Experience with tools such as Figma, ClickUp, or similar platforms is a bonus

What We’re Looking For

We are looking for someone with a positive attitude, willingness to learn, and strong ownership mindset. You do not need to know everything from day one - we value curiosity, communication skills, and the ability to grow with the team.

This role is ideal for fresh graduates who are interested in building a career in digital consulting, product management, business analysis, or project delivery.