Graduate Digital Delivery & Product Analyst

Bitlab Digital; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Job summary

Bitlab Digital in Kuala Lumpur is seeking a motivated fresh graduate to join as an entry-level digital business analyst / project coordinator. You will work with clients, designers, and developers to understand business requirements and help document user stories and workflows.

You will participate in client discussions, workshops, and internal brainstorming, assisting in timelines, testing, and UAT; growth is encouraged in digital products, AI, and user experience.

Qualifications

• Degree in Business, IT, CS, Communications, or related field.
• Strong communications and interpersonal skills.
• Organised, detail-oriented and eager to learn.

Responsibilities

• Support project managers and senior team members in coordinating digital projects.
• Work closely with clients, designers, and developers to understand business requirements.
• Assist in gathering, documenting, and organising requirements, user stories, and workflows.
• Participate in client discussions, workshops, and internal brainstorming sessions.
• Help manage project timelines, task tracking, and follow-ups to ensure smooth delivery.
• Assist in preparing project documentation such as meeting notes, requirement documents, briefs, and test cases.
• Collaborate with UI/UX and engineering teams to ensure requirements are clearly understood.
• Support testing, UAT coordination, and issue tracking during project implementation.
• Learn and contribute to product planning, feature discussions, and digital solution improvements.
• Continuously learn about digital products, AI solutions, user experience, and emerging technologies

Skills

Communication

Interpersonal

Organised

Detail-oriented

Agile

Teamwork

UX basics

AI awareness

Education

Bachelor's degree in Business, IT, Computer Science, Communications, or related fields

Tools

Figma

ClickUp

Job description

Bitlab Digital in Kuala Lumpur is seeking a motivated fresh graduate to join as an entry-level digital business analyst / project coordinator. You will work with clients, designers, and developers to understand business requirements and help document user stories and workflows.

You will participate in client discussions, workshops, and internal brainstorming, assisting in timelines, testing, and UAT; growth is encouraged in digital products, AI, and user experience.