Golf Operations Director: Guest Experience & Growth

Xircle Talent

Kulai

On-site

MYR 240,000 - 360,000

Full time

6 days ago

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Job summary

Xircle Talent is supporting a leading Malaysian investment holding group with a Golf Operations Director role. You will oversee daily course operations, drive revenue through memberships, events, and F&B, and lead a hospitality-focused team while ensuring safety and regulatory compliance.

The role requires senior hospitality/ leisure experience, strong financial acumen, and the ability to manage vendors and complex schedules.

Qualifications

Experience in golf course management or senior hospitality roles.
Strong understanding of golf operations, turf care, and commercial golf sector.
Proven leadership in cross-functional teams and vendor management.
Finance skills including budgeting, forecasting, and P&L management.
Proficiency with PMS, POS, and MS Office.
Customer service focus with emphasis on member retention and guest satisfaction.
Valid driver's license and flexible schedule including weekends and holidays.

Responsibilities

Oversee day-to-day golf course operations and tee-time scheduling.
Manage pro shop and clubhouse services to ensure guest satisfaction.
Coordinate commercial strategies to maximise green fees, memberships, and F&B revenue.
Lead golf operations team including pros, caddies, and staff.
Plan and execute tournaments and corporate events with logistics.
Monitor budget, expenses, and identify revenue or cost-saving opportunities.
Ensure health, safety, and environmental compliance, including chemical and equipment handling.