Global Process Improvement Leader

MR DIY International; Seri Kembangan; On-site; MYR 120,000 - 180,000; Full time

Job summary

MR DIY International is seeking an experienced Lead for process improvement and business excellence. The role focuses on identifying high-value opportunities and delivering measurable improvements across DCs and retail operations.

You will drive structured problem solving, design pilots with clear metrics, and build scalable training materials to sustain gains across multiple channels.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Overall 8–10 years of working experience, Retail/Store/DC/Logistics exposure valued.
• Certified Lean Six Sigma Green/Black Belt or equivalent in process improvement.
• Business Process automation familiarity (cloud flows/low-code).
• Content creation for micro-learning and training rollout kits.
• Problem solving and analytics (baseline/benefit quantification).
• Project development and benefits tracking.

Responsibilities

• Run structured problem surfacing with input from operational areas and maintain a visible improvement pipeline.
• Translate improvements into deployment plans with stage-gate governance (scope, milestones, change management, communications).
• Lead Improvement workshops and events (Kaizen / VSM / PDCA) for Distribution Channels and Retail Teams.
• Design and execute pilots with clear success metrics and a library of Best Practices.
• Own the Improvement Pipeline and partner with IT/Automation as opportunities mature.
• Produce bite-size micro-learning and training rollout kits to accelerate adoption and sustain results.
• Facilitate cross-functional RCA; coach teams on 5-Why, Fishbone, 8D.

Skills

Lean Six Sigma Green Belt

Lean Six Sigma Black Belt

Process improvement

Problem solving

Analytics

Training / coaching

Project management

Education

Bachelor's degree in Business Administration or related field

Tools

Low-code

Process automation

Job description

MR DIY International is seeking an experienced Lead for process improvement and business excellence. The role focuses on identifying high-value opportunities and delivering measurable improvements across DCs and retail operations.

You will drive structured problem solving, design pilots with clear metrics, and build scalable training materials to sustain gains across multiple channels.