Global O2C Specialist: Orders, Invoicing & Delivery

Linergy Power Sdn Bhd; Rawang; On-site; MYR 70,000 - 100,000; Full time

Job summary

Linergy Power Sdn Bhd is seeking a Customer Service Executive to join the Sales team and manage end-to-end Order-to-Cash (O2C) operations for overseas customers. This role ensures smooth order fulfilment, timely delivery, accurate documentation, and proactive payment follow-up, coordinating between customers and internal teams.

The ideal candidate will have 5+ years in customer service or sales operations, strong coordination skills, and proficiency in SAP and Excel, with fluency in Mandarin and

Qualifications

• 5+ years in customer service, sales operations, order fulfilment or order management.
• Experience with overseas customers and international order handling.
• Proficient in SAP and Excel; familiar with Incoterms.

Responsibilities

• Manage full O2C process from order entry to payment collection.
• Coordinate with Sales, Logistics, and Finance to ensure on-time delivery.
• Verify pricing, quantities, terms and documentation before order release.
• Support credit checks and payment history reviews.

Skills

O2C coordination

Customer service

Attention to detail

Education

Bachelor's Degree in Business Administration / Supply Chain / Sales / Finance

Tools

SAP

Microsoft Excel

Job description

Linergy Power Sdn Bhd is seeking a Customer Service Executive to join the Sales team and manage end-to-end Order-to-Cash (O2C) operations for overseas customers. This role ensures smooth order fulfilment, timely delivery, accurate documentation, and proactive payment follow-up, coordinating between customers and internal teams.

The ideal candidate will have 5+ years in customer service or sales operations, strong coordination skills, and proficiency in SAP and Excel, with fluency in Mandarin and