Global Meeting Operations Specialist (Hybrid)

MSD; Selangor; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

MSD is seeking a Senior Specialist in Meeting Services Support to provide day-to-day operational support for assigned markets, ensuring compliant, efficient global processes. You will coordinate workloads, manage escalations, and drive governance and continuous improvement in partnership with Meeting Owners, BPO, Compliance, Finance, and external agencies. This role emphasizes subject-matter expertise and cross-functional collaboration.

Qualifications

• Bachelor's degree in a related discipline.
• Strong governance, coordination, and stakeholder-management capabilities.
• Experience in meeting operations, event administration, or finance operations is a plus.

Responsibilities

• Provide end-to-end operational support for meeting services.
• Coordinate escalations and complex cases with stakeholders.
• Monitor service performance, quality, and risks across markets.

Skills

Stakeholder management

Written communication

Meeting operations

Coordination

Education

Bachelor’s degree in Business Administration, Accounting, Finance, Economics, Science, or related

Tools

Microsoft 365

Excel

SAP

Concur

Job description

MSD is seeking a Senior Specialist in Meeting Services Support to provide day-to-day operational support for assigned markets, ensuring compliant, efficient global processes. You will coordinate workloads, manage escalations, and drive governance and continuous improvement in partnership with Meeting Owners, BPO, Compliance, Finance, and external agencies. This role emphasizes subject-matter expertise and cross-functional collaboration.