Global IT Senior Staff Engineer (Virtualization & Containerization)

Ams Osram; Bayan Lepas; On-site; MYR 120,000 - 180,000; Full time

Job summary

Ams Osram in Penang, Malaysia, invites an experienced IT infrastructure specialist to own OpenShift and virtualization platforms globally. You will define service strategy and architecture in alignment with enterprise IT and local operation teams.

You will establish SLAs, KPIs, and OLAs with external partners, lead reviews and audits, and drive incident resolution. The role emphasizes security controls, cost awareness, and scalable, resilient infrastructure.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, IT or related field.
• 5+ years in IT infrastructure with OpenShift/Kubernetes and virtualization.
• Experience managing external service providers in a global enterprise.
• Strong knowledge of ITIL, DevOps and Agile methodologies.
• Excellent communication and stakeholder management.
• Ability to work in globally distributed matrix organizations.
• Fluent business English required.

Responsibilities

• Act as the primary owner of OpenShift and virtualization services globally.
• Define and maintain service strategy, architecture, and lifecycle with IT and business units.
• Establish and monitor SLAs, KPIs, and OLAs with external partners.
• Lead service reviews, audits, and continuous improvement initiatives with providers.
• Drive incident and problem management, root-cause analysis, and resolution planning.
• Collaborate with cybersecurity teams on controls, patching, and vulnerability management.
• Design and evolve scalable, secure OpenShift platforms and virtualization environments.
• Contribute to budget planning, cost optimization, and capacity forecasting.

Skills

OpenShift/Kubernetes

Container Orchestration

Virtualization

Vendor Management

ITIL & DevOps

Stakeholder Management

English Communication

Education

BSc / MSc in Computer Science or IT

Tools

VMware vSphere

Proxmox

Red Hat Virtualization

OpenShift

Hyper-V

Job description

Central Functions support the board as well as the business in achieving its strategic objectives. These are, for example, Information Technology, Human Resources, Logistics, Compliance, Finance and many more.

• Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally
• Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and businessobjectives
• Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance
• Lead service reviews, audits, and continuous improvement initiatives with the external provider
• Drive incident and problem management escalations, root cause analysis, and resolution planning
• Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management
• Design and evolve scalable, secure, and resilient OpenShift container platforms and virtualization environments (e.g., VMware, Hyper-V, KVM)
• Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services

• Bachelor’s or Master’s degree in Computer Science, Information Technology or related field
• Minimum 5+ years of experience in IT infrastructure, with strong experience in conceptual work and defining technical approaches.
• Deep expertise in OpenShift/Kubernetes, container orchestration and/or virtualization platforms (e.g., VMware vSphere, Proxmox, Red Hat Virtualization)
• Proven experience managing external service providers in a global enterprise environment
• Profound understanding ofIT infrastructure core technologies, e.g. storage, backup, networking
• Understanding of ITIL, DevOps and Agile methodologies
• Project management skills for Network & Datacenter design/built projects
• Excellent communication, negotiation, and stakeholder management skills
• Ability of working in globally distributed matrix organizations
• Excellent command of oral and written business English