Vmware Senior Infrastructure Engineer

Wipro; Kuala Lumpur; On-site; MYR 100,000 - 160,000; Full time

Job summary

Wipro is seeking an Infrastructure Engineer in Kuala Lumpur to oversee VMware platforms (vSphere/ESXi/vCenter) and multi-layer infra operations. You will manage provisioning, performance tuning, patching, and complex incidents while aligning with DR plans and backup validation.

Responsibilities include collaboration across L3 teams, automation initiatives, and maintaining runbooks and SOPs to ensure high availability and efficient incident response.

Qualifications

• Must have hands-on VMware platform operations and troubleshooting skills.
• Experience with high-availability, clustering, and storage concepts.
• Ability to analyze incidents and drive permanent fixes across layers.

Responsibilities

• Act as single point of contact for Site/Infra and incident management.
• Lead VMware platform operations including provisioning, patching, and troubleshooting.
• Handle complex incidents (P1/P2) and drive RCA and fixes across infra layers.
• Support DR activities, failover testing, and backup validation.
• Contribute to automation and monitoring optimization initiatives.
• Maintain SOPs, runbooks, and technical documentation.

Skills

vSphere

ESXi

vCenter administration

HA/DRS/vMotion

Performance tuning

Tools

Grafana

Dynatrace

Prometheus

Job description

We are looking for a highly skilled Infrastructure Engineer with deep expertise in VMware virtualization and strong L2 capabilities across cloud, storage, containers, OS, and network domains. The role involves managing enterprise scale environments, ensuring high availability, performance optimization, and supporting incident management across multiple infrastructure layers.

Key Responsibilities

• Act as single point of contact for the Site/Infra
• Lead VMware platform operations (vSphere, ESXi, vCenter) including provisioning, performance tuning, patching, and troubleshooting
• Handle complex incidents (P1/P2) and drive RCA and permanent fixes across infrastructure layers
  • NetApp Storage (volumes, snapshots, performance checks)
  • Linux (RHEL/CentOS) and Windows Server environments
  • Network issues (basic routing, firewall, connectivity debugging)
• Ensure infrastructure availability, capacity planning, and compliance adherence
• Collaborate with L3 teams/vendors for critical issues and escalations
• Support DR activities, failover testing, and backup validation
• Contribute to continuous improvement initiatives (automation, monitoring optimization, alert reduction)
• Maintain technical documentation, SOPs, and runbooks

Technical Skills Required

Primary (Must Have)

• vSphere, ESXi, vCenter administration
• HA, DRS, vMotion, snapshots, datastore management
• Performance tuning and troubleshooting

Secondary (L2 Level – Must Have)

• Basic administration, volume management, snapshots, replication awareness
• Cluster monitoring, pod troubleshooting, basic deployments
• System administration, logs analysis, patching, troubleshooting
• AD basics, services troubleshooting, patching
• TCP/IP, DNS, routing fundamentals, firewall basics

Good to Have

• Exposure to cloud platforms (Azure/AWS/GCP)
• Experience in monitoring tools (Grafana, Dynatrace, Prometheus, etc.)
• Knowledge of ITIL processes (Incident, Change Management)
• Certification in any of the above technologies