Global IT Infrastructure Lead: OpenShift & VMware Expert

Ams Osram

Bayan Lepas

On-site

MYR 120,000 - 180,000

Full time

14 days+

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Job summary

Ams Osram in Penang, Malaysia, invites an experienced IT infrastructure specialist to own OpenShift and virtualization platforms globally. You will define service strategy and architecture in alignment with enterprise IT and local operation teams.

You will establish SLAs, KPIs, and OLAs with external partners, lead reviews and audits, and drive incident resolution. The role emphasizes security controls, cost awareness, and scalable, resilient infrastructure.

Qualifications

Bachelor’s or Master’s degree in Computer Science, IT or related field.
5+ years in IT infrastructure with OpenShift/Kubernetes and virtualization.
Experience managing external service providers in a global enterprise.
Strong knowledge of ITIL, DevOps and Agile methodologies.
Excellent communication and stakeholder management.
Ability to work in globally distributed matrix organizations.
Fluent business English required.

Responsibilities

Act as the primary owner of OpenShift and virtualization services globally.
Define and maintain service strategy, architecture, and lifecycle with IT and business units.
Establish and monitor SLAs, KPIs, and OLAs with external partners.
Lead service reviews, audits, and continuous improvement initiatives with providers.
Drive incident and problem management, root-cause analysis, and resolution planning.
Collaborate with cybersecurity teams on controls, patching, and vulnerability management.
Design and evolve scalable, secure OpenShift platforms and virtualization environments.
Contribute to budget planning, cost optimization, and capacity forecasting.