Global Insurance Operations Specialist

Toll Group; Malaysia; On-site; MYR 56,000 - 89,000; Full time

Job summary

Toll Group is seeking a detail-oriented Group Insurance Coordinator to join our Finance team in Malaysia. You will support global insurance operations through policy administration, claims reporting, invoice processing, and month-end reporting, ensuring compliance and service excellence.

You will manage renewals, policy registers, and documentation while collaborating with brokers and internal teams to improve processes and drive efficiency.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Insurance, or related discipline.
• 2–4 years of experience in insurance administration, finance operations, or shared services.
• Experience with SAP, Unibis, or other ERP systems is an advantage.
• Strong organizational skills with excellent attention to detail and document management.
• Ability to manage multiple priorities and meet strict reporting deadlines.
• Proficient in Microsoft Office, particularly Excel.
• Excellent communication and stakeholder management skills in a multinational environment.

Responsibilities

• Provide administrative support for annual insurance renewals, including data collection and premium payments.
• Maintain accurate insurance policy registers, schedules, certificates, and related documentation.
• Coordinate issuance and renewal of Certificates of Currency and renewal of local policies.
• Lead internal insurance claims reporting and respond to queries from business units.
• Process insurance invoices, raise POs in SAP/Unibis, and track payments for recharging.
• Prepare month-end insurance reporting by the 25th of each month.
• Assist in collecting underwriting information and risk engineering surveys.
• Develop SOPs, templates, and process documentation; drive improvements.
• Collaborate with brokers, internal stakeholders, and business units to boost efficiency.

Skills

Communication skills

Attention to detail

Stakeholder management

Education

Bachelor's degree in Finance/Accounting/Business

Tools

SAP

Unibis

Excel

Job description

Toll Group is seeking a detail-oriented Group Insurance Coordinator to join our Finance team in Malaysia. You will support global insurance operations through policy administration, claims reporting, invoice processing, and month-end reporting, ensuring compliance and service excellence.

You will manage renewals, policy registers, and documentation while collaborating with brokers and internal teams to improve processes and drive efficiency.