Global Insurance Operations Specialist

Toll Group; Bayan Lepas; On-site; MYR 50,000 - 80,000; Full time

Job summary

Toll Group is seeking a detail-oriented Group Insurance Coordinator to support our global insurance operations within the Finance team, handling policy administration, claims reporting, invoice processing, and month-end reporting with strict compliance and service excellence.

Key duties include coordinating annual renewals, maintaining policy registers, issuing Certificates of Currency, leading claims reporting, processing invoices and POs in SAP/Unibis, and delivering timely month-end insurance

Qualifications

• Bachelor's degree or equivalent in Finance, Accounting, Business Administration, Insurance, or related field.
• 2–4 years of experience in insurance administration, finance operations, or shared services.
• Experience with SAP, Unibis or other ERP systems is advantageous.
• Strong organizational skills with attention to detail and documentation.
• Proficient in Microsoft Excel and MS Office.

Responsibilities

• Provide administrative support for annual insurance renewals, including data collection, QA, and premium payments.
• Maintain accurate insurance policy registers, schedules, certificates, and related documentation.
• Coordinate issuance/renewal of Certificates of Currency and renewals of local policies.
• Lead internal insurance claims reporting and handle insurer queries from business divisions.
• Process insurance invoices, create POs in SAP/Unibis, and track payments for recharging.
• Prepare month-end insurance reporting by the 25th of each month.
• Assist in collecting underwriting information and supporting risk surveys and insurer recovery efforts.
• Develop and maintain SOPs, templates, and process documentation while driving improvements.
• Collaborate with brokers and internal stakeholders to enhance efficiency and digital insurance capabilities.
• Perform ad-hoc admin and reporting tasks as directed.

Skills

Strong organizational skills

Attention to detail

Stakeholder management

Communication skills

Education

Bachelor's Degree in Finance, Accounting, Business Administration, Insurance, or related discipline

Tools

SAP

Unibis

ERP systems

Job description

Toll Group is seeking a detail-oriented Group Insurance Coordinator to support our global insurance operations within the Finance team, handling policy administration, claims reporting, invoice processing, and month-end reporting with strict compliance and service excellence.

Key duties include coordinating annual renewals, maintaining policy registers, issuing Certificates of Currency, leading claims reporting, processing invoices and POs in SAP/Unibis, and delivering timely month-end insurance