Insurance Admin Specialist - Policy & Claims Support

Platinum Motoring Services Pte Ltd; Kuala Lumpur; On-site; MYR 134,000 - 211,000; Full time

Job summary

Platinum Motoring Services Pte. Ltd. is seeking an Insurance Admin Executive to join our Tampines-based team. This full-time role focuses on supporting insurance operations and maintaining efficient administrative workflows.

You will handle policy applications, renewals, changes, and client inquiries while ensuring accurate records in our policy management system. The role demands teamwork, accuracy, and a proactive service mindset.

Qualifications

• At least 2 years of experience in an administrative or insurance-related role.
• Solid understanding of insurance procedures, policy handling, and claims processes.
• Strong communication skills with a customer-focused approach.
• Proficiency in Microsoft Office and other standard office tools.
• Excellent attention to detail and the ability to manage multiple priorities.
• A cooperative team player who is adaptable and eager to learn.

Responsibilities

• Manage a variety of administrative duties related to insurance policies and claims.
• Support the processing of policy applications, renewals, and changes.
• Communicate with clients to handle inquiries and resolve any issues.
• Keep our insurance management system updated with accurate records.
• Prepare necessary documentation, reports, and correspondence.
• Any ad hoc duties as needed.

Skills

Administrative skills

Customer service

Insurance knowledge

Communication

Multitasking

Tools

MS Office

Job description

Platinum Motoring Services Pte. Ltd. is seeking an Insurance Admin Executive to join our Tampines-based team. This full-time role focuses on supporting insurance operations and maintaining efficient administrative workflows.

You will handle policy applications, renewals, changes, and client inquiries while ensuring accurate records in our policy management system. The role demands teamwork, accuracy, and a proactive service mindset.