Global HR Data & Process Lead (Automation)

DHL Germany; Petaling Jaya; On-site; MYR 70,000 - 120,000; Full time

Benefits offered by this job

Global company

International environment

Flexible learning and development

Competitive compensation

Job summary

DHL Group APAC HR Services in Petaling Jaya, Malaysia, seeks a full‑time leader to manage Employee Data Administration (EDA) and deliver compliant, scalable HR services while driving automation and digital transformation across processes.

Lead integrity, privacy compliance, audits, and global standardization; partner with HR IT to enhance systems and reporting; guide continuous improvement using Lean/Six Sigma.

Qualifications

• Bachelor’s degree in HR, business or related field.
• Minimum 3 years leadership experience in shared services or operations.
• Strong track record in transformation, process improvement and automation.
• Experience with data privacy and governance.

Responsibilities

• Define and execute plans including metrics and budgets for own area.
• Oversee integrity, accuracy and security of employee data.
• Conduct regular audits to identify and resolve discrepancies.
• Ensure HR records in systems (Oracle, Payroll, Leave & T&A) are accurate.
• Own end-to-end employee data processes with high quality and compliance.
• Drive continuous improvement using Lean/Six Sigma principles.
• Lead automation and digitalization of services (RPA, workflows, AI).
• Partner with HR IT to enhance systems and reporting capabilities.
• Monitor KPIs and performance metrics to improve service delivery.
• Ensure compliance with data privacy and governance standards.
• Standardize and optimize processes globally.

Skills

Leadership

Process improvement

Automation

Lean Six Sigma

RPA

Workflow automation

AI

HR IT collaboration

Education

Bachelor's degree in HR/Business

Tools

Oracle

Payroll systems

Leave & T&A systems

Job description

DHL Group APAC HR Services in Petaling Jaya, Malaysia, seeks a full‑time leader to manage Employee Data Administration (EDA) and deliver compliant, scalable HR services while driving automation and digital transformation across processes.

Lead integrity, privacy compliance, audits, and global standardization; partner with HR IT to enhance systems and reporting; guide continuous improvement using Lean/Six Sigma.