Global Corporate Secretarial Team Lead

Vistra; Malaysia; Presencial; MYR 167.000 - 234.000; Jornada completa

Descripción de la vacante

Vistra is seeking a Team Lead for the Global Delivery Hub – Corporate Secretarial in Malaysia. The role focuses on end-to-end service delivery performance, capacity management, stakeholder confidence, and execution discipline to ensure accurate and timely corporate secretarial services.

As a Team Lead you will translate organizational strategy and transformation initiatives into consistent operational excellence, mentor teams, and drive digital adoption while maintaining high engagement and

Formación

• Minimum 8 years of Corporate Secretarial or governance operations experience.
• Prior experience supervising or leading operational teams.
• Strong knowledge of corporate secretarial processes, filings, and regulatory compliance.
• Experience with workflow management systems (Enate, Viewpoint, dashboards).
• Demonstrated ability to manage operational delivery and people leadership simultaneously.

Responsabilidades

• Delivery & SLA Ownership: oversee overall service delivery outcomes and operational reliability.
• Monitor productivity and ensure SLA/TAT/accuracy/quality targets are met.
• Manage capacity, backlog levels, and workload distribution across the team.
• Lead data-driven performance through dashboards and operational reports.
• Foster team engagement, coaching, and leadership during changes.
• Coordinate with internal stakeholders and external clients to maintain trust and resolve issues.

Conocimientos

Strategic thinking

Agility under ambiguity

People leadership

Digital literacy

Cost-to-serve and productivity drivers

Herramientas

Enate

Viewpoint

Dashboards

Descripción del empleo

Vistra is seeking a Team Lead for the Global Delivery Hub – Corporate Secretarial in Malaysia. The role focuses on end-to-end service delivery performance, capacity management, stakeholder confidence, and execution discipline to ensure accurate and timely corporate secretarial services.

As a Team Lead you will translate organizational strategy and transformation initiatives into consistent operational excellence, mentor teams, and drive digital adoption while maintaining high engagement and