Global COO — Scale Brokerage Ops & Compliance

Agensi Pekerjaan J-Recruit Sdn Bhd; Kuala Lumpur; On-site; MYR 700,000 - 1,100,000; Full time

Job summary

Agensi Pekerjaan J-Recruit Sdn Bhd is seeking a commercially driven Chief Operating Officer for Kuala Lumpur (Regional) to lead operations across brokerage, compliance, and support functions in Forex, CFD, multi‑asset, or FinTech. Working with the CEO, you will implement scalable SOPs, optimize client onboarding, KYC/AML, payments, CRM, and MT5 support, and align operations with regulatory requirements.

You will manage global teams, drive regional expansion in Southeast Asia and beyond, and

Qualifications

• Bachelor's degree in business, finance, or economics; MBA a plus.
• 8+ years in financial services management; 3+ years in senior leadership.
• Proven experience leading 50+ staff and cross-functional teams.
• Strong knowledge of MT4/MT5, CRM, KYC/AML, and regulatory requirements.

Responsibilities

• Build and execute scalable operational strategy and SOPs.
• Oversee brokerage operations including onboarding, KYC/AML, deposits/withdrawals, CRM, MT5 support.
• Lead Operations, Customer Service, KYC/AML, Payments, HR, and Finance teams.
• Partner with Compliance and Risk to strengthen controls and audits.
• Support regional expansion into Southeast Asia, Japan, Australia, and the Middle East.

Job description

Agensi Pekerjaan J-Recruit Sdn Bhd is seeking a commercially driven Chief Operating Officer for Kuala Lumpur (Regional) to lead operations across brokerage, compliance, and support functions in Forex, CFD, multi‑asset, or FinTech. Working with the CEO, you will implement scalable SOPs, optimize client onboarding, KYC/AML, payments, CRM, and MT5 support, and align operations with regulatory requirements.

You will manage global teams, drive regional expansion in Southeast Asia and beyond, and