Chief Operating Officer (COO) - FX Brokerage | 8-15k USD Negotiable

J-Recruit Recruitment Agency; Kuala Lumpur; Sur place; MYR 420 000 - 700 000; Plein temps

Résumé du poste

J-Recruit Recruitment Agency in Kuala Lumpur is seeking a commercially driven Chief Operating Officer to lead operations across brokerage, compliance and support functions. You will partner with the CEO to drive scalable growth regionally.

The role manages Operations, Customer Service, KYC/AML, Payments, HR and Finance, with a focus on operational excellence across Forex, CFD, and FinTech ventures in multiple jurisdictions.

Qualifications

• Bachelor's degree in business, finance, economics or related field.
• 8+ years in financial services with 3+ years in senior leadership roles.
• Experience managing teams of 50+ across functions.

Responsabilités

• Build and execute the company's operational strategy and scalable SOPs.
• Oversee brokerage operations – onboarding, KYC/AML, deposits/withdrawals, CRM, MT5 support.
• Lead Operations, Customer Service, KYC/AML, Payments, HR and Finance teams.
• Partner with Compliance and Risk to strengthen controls and audits.
• Manage global payment partners and optimize deposit/withdrawal turnaround.
• Support regional expansion into Southeast Asia, Japan, Australia, and the Middle East.

Connaissances

Leadership

MT4/MT5 knowledge

CRM systems

KYC/AML

Stakeholder management

Formation

Bachelor's degree in Business/Finance/Economics

MBA (a plus)

Outils

MT4/MT5

CRM systems

Payment operations

Description du poste

Chief Operating Officer (COO) — Kuala Lumpur (Regional)

We're a rapidly growing international financial services group looking for a commercially driven COO to lead operations across our brokerage, compliance, and support functions. Working closely with the CEO, you'll drive operational excellence and scalable growth across multiple jurisdictions in Forex, CFD, Multi-Asset Brokerage, Securities, Futures, or FinTech.

What You'll Do

• Build and execute the company's operational strategy and scalable SOPs
• Oversee brokerage operations – client onboarding, KYC/AML, deposits/withdrawals, CRM, and MT5 support
• Lead Operations, Customer Service, KYC/AML, Payments, HR, and Finance teams
• Partner with Compliance and Risk to strengthen internal controls and support audits
• Manage global payment partners and optimize deposit/withdrawal turnaround
• Support regional expansion into Southeast Asia, Japan, Australia, and the Middle East

What You'll Need

• Bachelor's degree in Business, Finance, Economics, or related field (MBA a plus)
• 8+ years of management experience in financial services, including 3+ years in senior leadership within Forex/CFD/Securities/Futures/FinTech
• Proven track record managing teams of 50+
• Strong knowledge of MT4/MT5, CRM systems, KYC/AML, payment operations, and international regulatory requirements
• Fluent English and strong stakeholder management skills

Nice to Have

• Background with international Forex/CFD brokers, multi-asset platforms, or licensed financial institutions
• Experience covering Southeast Asia, Japan, Australia, or the Middle East

How to Apply

Send your CV to the contact details below — we look forward to connecting with you!

Email: [e-mail]

WhatsApp/Telegram: [phone]

WeChat: JRecruit