Global BPO Growth Hunter — Business Development Associate

Arvion Services; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Arvion Services in Petaling Jaya is seeking a proactive Business Development Associate to actively identify and approach potential clients for BPO, outsourcing, customer support, and related solutions. This hunter role emphasizes building a robust pipeline and engaging decision-makers through multiple outreach channels.

The ideal candidate has 2–5 years of BD or sales experience, fluent English, and strong communication skills.

Qualifications

• 2–5 years of experience in Business Development, Sales, Telemarketing, Telesales or related client-facing roles.
• Experience selling BPO, outsourcing, SaaS, technology, recruitment, or other service-based solutions.
• Existing relationships with business owners, SMEs, startups, or corporate decision-makers.

Responsibilities

• Identify and research companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, or other business solutions.
• Generate new leads through cold calling, LinkedIn, email, referrals, networking events, social selling, and other channels.
• Make outbound calls to introduce the company's services and understand potential clients' business needs.
• Build, manage, and consistently develop a healthy pipeline of prospective clients.
• Identify key decision-makers and stakeholders within target companies.
• Present and promote the company's services to potential clients in a confident and professional manner.
• Qualify leads based on business needs, budget, decision-making process, and potential outsourcing requirements.
• Arrange discovery calls, meetings, presentations, and follow-ups with qualified prospects.
• Maintain regular communication with prospects through calls, WhatsApp, email, LinkedIn, and other channels.
• Develop qualified leads into genuine business opportunities and support the sales process through to closure.
• Attend business events, exhibitions, conferences, seminars, and networking sessions to generate new connections and opportunities.
• Build and maintain long-term relationships with business owners, founders, managers, and key decision-makers.
• Leverage professional networks and referrals to identify new business opportunities.
• Research industries, companies, and market segments with potential demand for outsourcing services.
• Identify businesses that are expanding, hiring, entering new markets, or facing operational and customer service challenges.
• Monitor market trends, competitors, and emerging outsourcing opportunities.
• Maintain accurate records of leads, conversations, meetings, follow-ups, and opportunities in the CRM.
• Track sales activities and ensure potential opportunities are followed up consistently.
• Provide regular updates on pipeline activities, meetings, opportunities, and sales progress.
• Work closely with internal teams to prepare proposals and solutions based on client requirements.

Skills

Lead generation

Cold calling

Networking

CRM

Sales presentations

Negotiation

Client relationship

Tools

CRM systems

Job description

Arvion Services in Petaling Jaya is seeking a proactive Business Development Associate to actively identify and approach potential clients for BPO, outsourcing, customer support, and related solutions. This hunter role emphasizes building a robust pipeline and engaging decision-makers through multiple outreach channels.

The ideal candidate has 2–5 years of BD or sales experience, fluent English, and strong communication skills.