Business Development Manager I BPO Industry I Mandarin Speaker

Arvion Services; Selangor; On-site; MYR 112,000 - 201,000; Full time

Job summary

Arvion Services in Malaysia is seeking a proactive Business Development Manager I BPO Industry with Mandarin speaking skills to drive new business opportunities. You will identify prospects, build a robust pipeline, engage decision-makers, and lead conversations from discovery to closure in a fast-growing outsourcing services environment.

The role emphasizes hunter mentality, networking, CRM-driven outreach, and close collaboration with internal teams to tailor proposals and win new clients

Qualifications

• 2–5 years of experience in Business Development, Sales or related client-facing role.
• Fluent in Mandarin and Cantonese with strong English communication skills.

Responsibilities

• Identify and research potential clients for BPO, outsourcing and related services.
• Generate leads through cold calling, LinkedIn, email, referrals and events.
• Build and manage a healthy pipeline of prospective clients.
• Engage decision-makers and present services to prospective clients.
• Qualify leads based on needs and budget, and coordinate discovery calls and meetings.
• Maintain regular outreach across channels and update CRM with activity and opportunities.
• Collaborate with internal teams to tailor proposals and move opportunities to closure.
• Attend networking events, exhibitions and conferences to generate new connections.

Skills

Mandarin

Cantonese

English

Business development

CRM

Cold calling

Networking

Tools

CRM systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Business Development Manager I BPO Industry I Mandarin Speaker

We are looking for a proactive, confident, and commercially driven Business Development Executive to join the team.

This is a hunter-style business development role where you will actively identify and approach companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, and other business solutions.

What Will You Do:

• Identify and research companies that may benefit from BPO, outsourcing, customer support, sales, recruitment, or other business solutions.
• Generate new leads through cold calling, LinkedIn, email, referrals, networking events, social selling, and other channels.
• Make outbound calls to introduce the company's services and understand potential clients' business needs.
• Build, manage, and consistently develop a healthy pipeline of prospective clients.
• Identify key decision-makers and stakeholders within target companies.
• Present and promote the company's services to potential clients in a confident and professional manner.
• Understand prospects' business challenges and identify opportunities where outsourcing can add value.
• Qualify leads based on business needs, budget, decision-making process, and potential outsourcing requirements.
• Arrange discovery calls, meetings, presentations, and follow-ups with qualified prospects.
• Maintain regular communication with prospects through calls, WhatsApp, email, LinkedIn, and other channels.
• Develop qualified leads into genuine business opportunities and support the sales process through to closure.
• Attend business events, exhibitions, conferences, seminars, and networking sessions to generate new connections and opportunities.
• Build and maintain long-term relationships with business owners, founders, managers, and key decision-makers.
• Leverage professional networks and referrals to identify new business opportunities.
• Research industries, companies, and market segments with potential demand for outsourcing services.
• Identify businesses that are expanding, hiring, entering new markets, or facing operational and customer service challenges.
• Monitor market trends, competitors, and emerging outsourcing opportunities.
• Maintain accurate records of leads, conversations, meetings, follow-ups, and opportunities in the CRM.
• Track sales activities and ensure potential opportunities are followed up consistently.
• Provide regular updates on pipeline activities, meetings, opportunities, and sales progress.
• Work closely with internal teams to prepare proposals and solutions based on client requirements.

What Makes You a Good Fit:

• 2-5 years of experience in Business Development, Sales, Telemarketing, Telesales, or a related client-facing role.
• Experience selling BPO, outsourcing, SaaS, technology, recruitment, professional services, or other service-based solutions.
• Existing relationships with business owners, SMEs, startups, or corporate decision-makers.
• Willing to attend networking events, exhibitions, seminars, and face-to-face client meetings.
• Fluent in spoken Mandarin and Cantonese.
• Strong command of spoken and written English.
• Comfortable making cold calls and approaching new prospects.
• Confident communicating with business owners, managers, and senior decision-makers.
• Strong interpersonal, communication, negotiation, and presentation skills.
• Self-motivated, proactive, persistent, and comfortable working independently.
• Comfortable using CRM systems and maintaining accurate sales records.

What We Offer:

• Exposure to international clients and global markets.
• Direct exposure to BPO, outsourcing, technology, and business solutions.
• Training and mentorship in BPO services, consultative selling, and business development.
• Opportunities to attend business events, exhibitions, conferences, and networking sessions.
• Opportunity to build a strong professional network across multiple industries.