Global Bilingual Customer Support - English & Mandarin

Startek Malaysia; Petaling Jaya; On-site; MYR 33,000 - 41,000; Full time

Benefits offered by this job

Night shift allowance

KPI incentive

Job summary

Startek Malaysia is seeking customer support professionals to handle inquiries via phone, email and live chat. You will support global customers in English and Mandarin and participate in a rotational shift schedule including nights. Fresh graduates and SPM leavers are welcome to apply, with a positive attitude and strong communication skills.

Join a multicultural team with training provided and opportunities to grow in a global service environment.

Qualifications

• Handle customer enquiries via phone, email, and live chat professionally.
• Provide exceptional support to global customers in English and Mandarin.
• Fresh graduates are encouraged to apply.
• SPM leavers are welcome to apply.
• Willing to work rotational shifts, including night shifts.
• Positive attitude with strong communication skills.

Responsibilities

• Handle customer enquiries via phone, email, and live chat professionally.
• Provide exceptional support to global customers in English and Mandarin.

Skills

English & Mandarin

Strong communication

Education

Fresh graduates welcome

SPM leavers welcome

Job description

Startek Malaysia is seeking customer support professionals to handle inquiries via phone, email and live chat. You will support global customers in English and Mandarin and participate in a rotational shift schedule including nights. Fresh graduates and SPM leavers are welcome to apply, with a positive attitude and strong communication skills.

Join a multicultural team with training provided and opportunities to grow in a global service environment.