Customer Service - Mandarin Speaker (English & Mandarin)
Startek Malaysia
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Benefits offered by this job
Job summary
Startek Malaysia is seeking customer support professionals to handle inquiries via phone, email and live chat. You will support global customers in English and Mandarin and participate in a rotational shift schedule including nights. Fresh graduates and SPM leavers are welcome to apply, with a positive attitude and strong communication skills.
Join a multicultural team with training provided and opportunities to grow in a global service environment.
Qualifications
- Handle customer enquiries via phone, email, and live chat professionally.
- Provide exceptional support to global customers in English and Mandarin.
- Fresh graduates are encouraged to apply.
- SPM leavers are welcome to apply.
- Willing to work rotational shifts, including night shifts.
- Positive attitude with strong communication skills.
Responsibilities
- Handle customer enquiries via phone, email, and live chat professionally.
- Provide exceptional support to global customers in English and Mandarin.
Skills
Education
Job description
Industry: Global US-Based Testing Centre
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Basic Salary: RM3,000
Night Shift Allowance: Up to RM400
KPI Incentive: Up to RM250
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Rotational 24-Hour Shift Schedule
2 Days Off Per Week
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Handle customer enquiries via phone, email, and live chat professionally
Provide exceptional support to global customers in English and Mandarin
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Fresh Graduates are encouraged to apply
SPM Leavers are welcome to apply
Willing to work rotational shifts, including night shifts
Positive attitude with strong communication skills
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Competitive salary with attractive allowances & incentives
Friendly and multicultural working environment
Valuable exposure to international customers
Fresh graduates can kick-start their professional career with full training provided
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